Quality Assurance Manager

Fine Jewelry

Posted on 5/28/2024

Ring Concierge

Ring Concierge

51-200 employees

Custom bridal and fine jewelry collections

Consumer Goods


Dallas, TX, USA

Required Skills
  • Bachelor’s Degree
  • GIA certification is an asset
  • A minimum of 6-8 years of relevant experience in quality assurance, jewelry inspection, and repair is required.
  • Experience and understanding of jewelry manufacturing processes, testing, and supply chain operations is required.
  • Knowledge of diamonds, gemstone, gold, platinum, and silver is required.
  • Analytical and root cause analysis skills are required.
  • Proficiency in MS Excel and Google Suite is required.
  • Energy, confidence, self-motivation.
  • Excellent communication, organizational and multitasking skills.
  • Ability to work in a fast-paced setting under tight deadlines with strong project and time management skills.
  • Knowledge and understanding of Ring Concierge’s product and brand.
  • Comfortable working both autonomously and collaboratively with a team.
  • Eager to take on new challenges, introduce and implement new approaches and ideas, grow, test and learn.
  • E-commerce background is an asset.
  • Must be able to work in an entrepreneurial environment and be a self-starter
  • Be the quality expert in the Dallas, Texas fulfillment center.
  • Oversee all incoming inspections & ensure all products meet Ring Concierge’s standards.
  • Evaluate diamonds, colored stones, and pearls to ensure that quality is accurate.
  • Raise quality concerns as soon as possible and communicate defects to the Product Development team.
  • Inspect on hand inventory as quality concerns arise as needed.
  • Review and validate quality inspection submissions from suppliers along with product details decks for all inbound shipments.
  • Document internal and external inspection results and enter data into the company database.
  • Identify manufacturing defect trends; work with Product Development team recommending solutions and product improvements.
  • Assess, report, and document supplier production and quality issues.
  • Work closely with the Product Development team to understand and resolve technical challenges.
  • Participate in virtual product quality reviews with cross functional partners.
  • Prepare monthly defect analysis reports that identify root causes.
  • Proactively seek and deliver process improvements to improve department efficiency and accuracy.
  • Establish quality requirements in partnership with Product Development and inspection standards for all jewelry.

Ring Concierge specializes in creating bespoke bridal jewelry and a fine jewelry collection, utilizing traditional craftsmanship and modern design techniques to craft timeless pieces for women. The main product is bespoke bridal jewelry and a fine jewelry collection, incorporating traditional craftsmanship and modern design techniques.

Company Stage


Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth