Business Development Rep
San Ramon
Posted on 3/12/2022

1,001-5,000 employees

Cloud based call and contact center software
Company Overview
Five9's mission is to empower organizations to transform their contact centers into customer engagement centers of excellence. The company provides software for managing omnichannel customer interactions including voice, SMS, chat, email, social, video, and more.
San Ramon, CA, USA
Experience Level
Desired Skills
Cold Calling
Lead Generation
Sales & Account Management
  • Bachelor's degree required
  • Work experience in a lead generation setting
  • High-caliber cold calling skills
  • Familiarity with common office software and CRM
  • Proven track record of achieving corporate quotas and goals
  • Ability to handle objections and educate prospects in a consultative manner
  • Demonstrated curiosity, resourcefulness, motivation, and initiative
  • Professional business acumen, strong communication skills, strong presence, and confidence
  • Highly team oriented - must be able to accept and contribute new ideas
  • Excellent time management with ability to multi-task, prioritize, etc
  • Qualifying OUTBOUND leads from Marketing and converting them into sales opportunities
  • Meeting quota of qualified sales opportunities for Five9's field sales team
  • Make 50-80 calls per day, with additional touch points by e-mail
  • Proactively and promptly process all leads to with the appropriate disposition
  • Qualify prospects based on established criteria of Fit, Budget, Authority, Need and Time, and gather critical sales intelligence
  • Deliver consistently against quota, despite imperfect systems and processes
  • Initiate relationships and develop rapport with prospects by anticipating needs and understanding unique customer environment
  • Effectively articulate the Five9 value proposition by phone and e-mail
  • Continuously log activities and intelligence into
  • Proactively provide focused feedback on every aspect of the business including sales tools, prospect intelligence, and results from marketing campaigns
  • Work closely with the sales and marketing teams to continuously improve demand generation processes and best practices
Desired Qualifications
  • Experience selling enterprise products/services, especially SaaS, or other technology is a plus