Director of Sales Development

Who We Are 

At C.A. Ferolie, we pride ourselves on maintaining strong traditions of excellence, providing our valued clients with tailored sales and marketing solutions since 1947. Our teams are enthusiastic, experienced, and knowledgeable people who consistently exceed expectations. We are family-owned and operated, giving us unparalleled flexibility to invest locally in talent and development that delivers industry-leading results.  

Overview of the Role

The Director of Sales Development manages businesses, sales development managers, and assistant sales development managers to support clients’ achievement of their objectives for innovation, assortment, merchandising, pricing, and promotion, leading to increased market share, volume, and profitability at customers in our geographic and/or channel coverage. The Director of Sales Development may also be responsible for leading customer relationships providing strategic recommendations and tactical execution of the client(s) objectives while supporting the customers’ category growth goals.

What You Will Do

• Leads the development of channel performance objectives, plans and evaluation metrics for associates and teams under supervision offering strategies and tactics to clients and customers to enhance collaboration, joint business planning and mutual success through proactive communications, a cadence of tier stepped engagement (in person or online) and bi-annual Top to Top Executive sessions to review outcomes, opportunity gaps and business partnership proposals and campaigns.
• Demonstrates knowledge of the clients’ products, policies and personnel, and collaborates with the client to develop realistic objectives and strategies for building its business.
• Demonstrates industry, market, customer and category knowledge by regularly monitoring and analyzing market trends, customer trends, promotional activity, consumer behaviors, demographic shifts and “best practices”.
• Provides Fiduciary Management of Client/Customer Relationships in the areas of innovation, assortment, pricing, programming, shelving and claims management.
• Demonstrates accountability and responsibility for client and customer relationships, maintains appropriate records, manages and accesses company SharePoint Sites, shares files on company platforms and drives and manages client and customer portals as required for success. 
• Establishes professional and frequent lines of communications with clients, supervisors, direct reports, associates and customers and elevates issues and opportunities in a timely manner.
• Participates in training and development programs to improve communication, organization, analytical, presentation, and negotiation skills. 
• Is a "team player"; is honest and forthright with all parties; works well with peers; trains and develops subordinates; adheres in all respects to the Code of Business Conduct.

Perks:

• Paid Holidays
• Medical/Dental/Vision/VTL
• Flexible Spending Account
• Company-paid Life/AD&D Insurance
• 401k match
• Generous PTO

Requirements

• Bachelor’s degree or equivalent; or ten to fifteen years related experience and/or training; or equivalent combination of education and experience.
• Must know basic arithmetic operations such as addition, subtraction, division, and multiplication to accurately calculate budgets, net sales, margins, promotional percentages, discounts, and commissions. Ability to calculate figures and apply concepts to sales velocity ratios, days of supply, pallet configurations, and sales forecasting. and proportions to practical situations.
• Possess critical thinking skills such as analysis, evaluation, and synthesis, as well as abstract thinking, creative thinking, information processing, and problem-solving. Ability to prioritize workload and set goals.
• Have a working knowledge of Microsoft Office Suite, including but not limited to Outlook, Word, Excel, and PowerPoint.
• Must have a valid driver's license and a clean DMV report.

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