Full-Time

Hardware Support Engineer

Updated on 4/5/2025

Scaleway

Scaleway

501-1,000 employees

Cloud services for application deployment and scaling

No salary listed

Junior, Mid

Company Does Not Provide H1B Sponsorship

Paris, France

Hybrid work: Up to 3 days of remote work per week.

Category
Hardware Engineering
Hardware Validation & Testing
Requirements
  • Excellent command of English
  • Strong knowledge of the computer hardware
  • Strong understanding of server administration (including firmware, UEFI, BMC, PXE, IPMI, …)
  • Troubleshooting skills
Responsibilities
  • To support and maintain the production and internal infrastructure servers from a hardware perspective
  • To secure a high level of availability and quality for the servers in production by making sure to implement all the required actions
  • To engage with all the other internal teams (data center teams, logistics teams, etc) or hardware vendors according to the contract and support/SLA contracts, and follow up until the problem is fixed
  • To document technical information, procedures, and action plans
  • To implement corrective and preventive actions as necessary
  • To support HPC clusters : diagnosing hardware faults and managing RMA with manufacturers while complying with strong SLA.

Scaleway provides a cloud computing platform that enables developers and businesses to build, deploy, and scale applications across various infrastructures. Their services include fully managed options for bare metal servers, containerization, and serverless architectures, allowing customers to select the best fit for their needs. Scaleway stands out from competitors by offering a complete cloud ecosystem powered entirely by renewable energy and providing tools for managing multi-cloud environments. The company's goal is to empower over 25,000 businesses, including European startups, to scale responsibly while ensuring data redundancy and a smooth developer experience.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Meta and Hugging Face boosts Scaleway's European AI presence.
  • RISC-V cloud servers enhance technological diversity and European cloud sovereignty.
  • Expansion to 52 countries and Nvidia GPU acquisition scales infrastructure.

What critics are saying

  • Meta partnership may lead to data privacy concerns in Europe.
  • Reliance on Alibaba's chip could be risky amid geopolitical tensions.
  • RISC-V servers using eMMC storage may face performance issues.

What makes Scaleway unique

  • Scaleway offers multi-AZ redundancy and smooth developer experience.
  • Data centers powered by renewable energy attract environmentally-conscious businesses.
  • Scaleway provides native tools for managing multi-cloud architectures.

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Benefits

Flexible Work Hours

Remote Work Options

Professional Development Budget

Conference Attendance Budget

Company News

Scaleway
Feb 18th, 2025
Big, Efficient, Open: The AI Future We Saw Coming

Fast forward to last week's AI Action Summit, and Scaleway SAS saw it all play out in real time.

Scaleway
Aug 30th, 2024
"The value we bring is heightened reliability and advanced security. That's why we partnered with Scaleway" - interview with Stancer's George Owen

After that, Scaleway SAS developed an omnichannel product called StancerPay.

PYMNTS
Jun 24th, 2024
Meta Expands Ai Startup Program In Europe

Meta is broadening its AI Startup Program across Europe, highlighting both the potential for innovation and the growing influence of American tech companies in the region’s artificial intelligence (AI) landscape. The program, run in partnership with AI platform Hugging Face and cloud provider Scaleway, will select five startups to receive mentoring, tools, and computing power. While proponents tout the initiative’s potential to accelerate European AI development, the program also raises questions about data privacy and the long-term independence of the continent’s tech sector. The program, which will run from September 2024 to February 2025, is based at Paris’ STATION F campus and is open to applicants across the European Union. Selected startups will work with Meta’s Fundamental Artificial Intelligence Research (FAIR) lab and gain access to open-source AI models like Llama

Data Center Dynamics
May 23rd, 2024
Scaleway expands to 52 countries, buys 1,000 Nvidia H100 GPUs

Scaleway has also launched an offering named GPU Cluster On Demand.