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Full-Time

Applications Engineer

Confirmed live in the last 24 hours

InterSystems

InterSystems

1,001-5,000 employees

High-performance data platforms for various industries

Data & Analytics
AI & Machine Learning
Healthcare

Mid, Senior

Boston, MA, USA

Category
System Administration
IT & Security
Required Skills
Python
Communications
Customer Service
Linux/Unix
Requirements
  • Strong experience deploying and managing InterSystems HealthShare, IRIS, or Caché platforms is highly desirable.
  • Proven experience managing application environments, with expertise in Linux server administration (including Apache and other related technologies). Experience in high-availability and disaster recovery configurations is a plus.
  • Experience with scripting languages (such as Shell, Python, or InterSystems ObjectScript) to automate tasks and improve operational efficiency.
  • Strong troubleshooting and performance optimization skills, with the ability to diagnose and resolve application and infrastructure-related issues.
  • Excellent communication skills, with the ability to work effectively across teams and with external customers.
  • Strong customer service mindset, with a proactive approach to identifying and resolving issues to ensure high levels of client satisfaction.
  • Relevant certifications in system administration, cloud technologies, or platform-specific certifications are a plus.
Responsibilities
  • Lead the deployment, configuration, and ongoing maintenance of InterSystems HealthShare and IRIS platforms in Managed Service environments.
  • Proactively monitor, troubleshoot, and maintain application environments to ensure availability and reliability, minimizing service interruptions.
  • Conduct performance analysis, identify bottlenecks, and resolve application and infrastructure issues within both internal and client environments.
  • Provide technical support and subject-matter expertise to customers for platform-related issues, ensuring timely resolution of incidents and service requests.
  • Manage the implementation of product patches, releases, and upgrades, ensuring that environments are kept up to date with the latest versions and security fixes.
  • Work closely with internal teams (e.g., engineering, product development, and customer support) to address issues, optimize performance, and ensure successful deployment and support.
  • Create and maintain technical documentation, including installation instructions, knowledge base articles, and FAQs, and contribute to the development of training materials for system administrators and technical teams.
  • Participate in a 24/7 on-call rotation, providing emergency support and responding to critical incidents in a timely manner.
  • Continuously identify opportunities to automate processes and improve the efficiency of deployment and operational workflows.

InterSystems specializes in high-performance data platforms and solutions tailored for industries like healthcare, finance, and supply chain management. Its main products include the InterSystems IRIS Data Platform, which supports large-scale data applications, HealthShare for sharing patient data across healthcare systems, and TotalView for managing physical and digital assets. These products enable organizations to build reliable, data-intensive applications and improve decision-making processes. InterSystems differentiates itself by focusing on AI integration to enhance human creativity and decision-making, rather than replacing human workers. The company aims to help clients achieve better outcomes through effective data management and offers training programs to maximize the value of its solutions.

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1978

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

2%
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Simplify's Take

What believers are saying

  • InterSystems' strategic partnerships, such as with CLEAR and Consultmed, enhance their product offerings and market reach, providing employees with opportunities to work on cutting-edge projects.
  • Recognition as a Strong Performer in Forrester Wave for Enterprise Data Fabrics underscores the company's robust strategy and market position, indicating strong growth potential.
  • The company's focus on AI integration and high-performance data solutions positions it well for future advancements, offering employees a dynamic and innovative work environment.

What critics are saying

  • The complexity of integrating advanced AI technologies and maintaining interoperability across diverse systems can pose significant technical challenges.
  • The competitive landscape in data platforms and healthcare solutions is intense, with major players potentially eroding InterSystems' market share.

What makes InterSystems unique

  • InterSystems excels in providing high-performance data platforms tailored for mission-critical applications across diverse industries, unlike competitors who may focus on more generalized solutions.
  • Their strong emphasis on interoperability, particularly in healthcare through solutions like HealthShare, sets them apart in a market where seamless data integration is crucial.
  • The integration of advanced AI capabilities, such as vector search in the IRIS platform, demonstrates their commitment to staying at the forefront of technological innovation.

Benefits

Generous parental leave

Flexible work schedule

Family medical leave

Health insurance benefits

Wellness programs

Professional development

401k

Generous PTO