Position Summary

This position works with insurance carriers’ claims departments to discuss coverage issues and retail agents to ensure the timely reporting of insurance claims.

What will your job entail?

Job Responsibilities:
• Manage a backlog of claims and diary system to ensure appropriate and timely communication, claim monitoring and file reporting.
• Ensure thorough investigations and research are completed to establish and evaluate coverage for assigned claims.
• Monitor claim-related communications and take appropriate action to address stakeholder needs, consider additional claim exposures, and make proper data entries into the claim system
• Act to resolve claims within designated authority level.
• Communicate with the insurance carriers’ claims departments to discuss coverage issues.
• Responsible for working with our retail agents to ensure timely reporting of insurance claims.
• Request periodic status updates from insurance carriers.
• Other relevant duties as assigned.

Work Experience and Education:
• Bachelors Degree in Risk Management or Business or related field.
• 6 Months to 1 year of claims experience.
• Ability to obtain state insurance adjuster licenses as needed and meet continuing education requirements.
Licenses & Certifications:
• Claim Adjuster License a plus.

Skills:
Technical/Functional Skills:

• Claims
• Commercial Insurance Knowledge
• Account Management
• MS Office Excel
• MS Office Word
• Backlog Management
• Dairy Systems
• Investigation
• Research

Behavioral Skills:
• Analytical
• Organizational
• Time Management
• Attention to Detail
• Communication
• Problem Solver

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]

The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.