Program Manager

Department

BSD NSU - Administration

About the Department

Neurosurgeons at UChicago Medicine are devoted to patient care, research, and teaching. These experts in the Department of Neurological Surgery offer the full spectrum of neurosurgical services for children and adults with brain diseases including aggressive brain tumors, back and spine degenerative diseases, epilepsy, Parkinson’s disease, and stroke. Our surgeons are truly at the forefront of neurosurgical care, utilizing the most advanced and sophisticated technologies and techniques to treat diseases of the brain and spine. Our expertise goes beyond that of delivering the best medical care; research is an integral part of our mission. With significant funding from the NIH in both bench and translational research, our staff and faculty are actively investigating complex conditions that affect the central nervous system, including cancer stem cell theory and aggressive brain cancers as well as the mechanisms behind cerebrovascular anomalies. This work serves as the groundwork for many new applications in neurosurgery, which will benefit patients for many years to come.

Job Summary

Under the direction of the Executive Administrator and Safadi Program Director, the Program Manager is responsible for the management and day-to-day operations of the Safadi Program of Excellence in Clinical and Translational Neuroscience. Additionally, they will perform complex and diverse duties in support of the Neurovascular Surgery research and clinical programs.

Responsibilities

Safadi Program Management

• Leads programmatic operations for the Safadi Program of Excellence in Clinical and Translational Neuroscience, creating opportunities for collaboration among scientists and clinicians engaged in diagnosing and treating neurological disorders.

• Serves as a liaison between and effectively interacts with internal and external stakeholders to create projects and/or program design, provide progress updates, and ensure the success of projects and initiatives.

• Coordinates logistics of major events and assists in planning events. Prioritizes and manages multiple projects simultaneously and follows through on issues promptly.

• Develops and manages communications by creating and revising program materials, including email marketing campaigns and website content.

• Together with Program Director, works with scientific divisions, departments, centers, and other stakeholders to identify and plan programming catered to the scientific community to build the program’s awareness and engagement.

• Cultivates and maintains relationships with donors, patients, and volunteers. Writes timely and strategic correspondences to advance relationships.

Neurovascular Surgery Research Operations

• Assists faculty in the pursuit of grants and awards. Conducts special studies and projects related to research administration, including developing and enhancing funding opportunities and operational processes by working closely with the faculty in the department.

• Acts as a liaison to departmental leadership in support of recruitment, onboarding, offboarding, and other personnel matters for the neurovascular surgery research faculty, staff, visitors, and other academic appointees.

• Oversees management of day-to-day financial processes for the neurovascular surgery research program, including the payment of invoices, the purchase of goods and services, and the processing of reimbursements. Ensures compliance with relevant University policies and guidelines.

Neurovascular Surgery Clinical/Administrative Operations

• Coordinates administrative functions for the neurovascular surgery clinical programs, including developing and implementing best practices and compiling data and reports. Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.

• Collaborates with physicians and clinical professionals in the patient triage process, responds to patient care requests and/or other inquiries, and independently determines the appropriate course of action.

• Provides administrative support for departmental faculty and staff. Stays informed of activities relating to programs and initiatives, apprising faculty or organizational leadership of issues when deemed necessary. Coordinates information flow and manages the departmental website.

• Manages expense reimbursements according to the established departmental budget. Monitors faculty expense accounts and advises faculty of problem spending patterns.

• Provide backup support for administrative staff in the department.

Other

• Uses moderate/solid understanding and experience to administer the delivery of services to program participants and/or beneficiaries.

• Sets and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.

• Analyzes program budgets and recommends or makes budgetary recommendations.

• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Experience:

• Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, and access.

Preferred Competencies

• Ability to handle multiple projects simultaneously, set priorities, and perform well under tight deadlines.

• High degree of professionalism.

• Excellent interpersonal, oral, and written communication skills.

• Editing and proofreading skills.

• Problem-solving and decision-making skills.

• Strong creative, analytical, and organizational skills.

• Commitment to providing a high level of service and working in a team environment.

• Awareness of and dedication to maintaining program and university branding and quality.

• Willingness and ability to travel to campus and/or non-campus locations.

• Extensive knowledge of Microsoft Office Suite.

• Familiarity with general non-profit/business practices.

• Ability to handle confidential information with utmost discretion.

Application Documents

• Resume (required)

• Cover Letter (required)

Job Family

Administration & Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

40

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$65,000.00 - $80,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

All offers of employment are contingent upon a background check that includes a review of conviction history.A conviction does not automatically preclude University employment.Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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