Cybersecurity Officer-Application Security @ Metropolitan Transportation Authority

IT & Security (3)
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Description

Position at MTA Headquarters

JOB TITLE: Cybersecurity Officer- Application Security
SALARY RANGE: $148,784.00 - $196,730.00
HAY POINTS: 805
DEPT/DIV: Information Technology / Cybersecurity
SUPERVISOR: Cybersecurity Director, Infrastructure and Application Security
LOCATION: Various/ 2 Broadway, New York, NY 10004
HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours or as required)

This position is eligible for telework, which is currently two days per week. New hires are eligible to apply 30 days after their effective date of hire.

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Summary of Job

The purpose of this position is to provide technical leadership and management of MTA’s cybersecurity program in one or more technical domains.

This role deals with both internal and external threats to the MTA systems, which can affect the safety of employees and customers, system integrity, and operational availability.

As part of managing the program, the Cybersecurity Officer will need expertise in managing a complex program with highly skilled staff, contracts, and processes associated with risk management that are essential to maintaining electronic and physical safety for MTA’s business in all areas that utilize technology (Corporate, Customer Facing and Informational, Fare Payment/PCI, Operational Technologies, 3^rd Party Managed, Vendors, etc.).

Responsibilities:

The Cybersecurity Officer will be responsible for managing and developing staff, technology, and processes to reduce risk with the evolving cyber threat landscape and changing technology portfolio.

This position works across multiple technology and cybersecurity domains to ensure cybersecurity is looked at holistically from user, data and component, and systems perspectives.

The position also considers all risk assessments, data-driven analytics, and actively seeks to develop and maintain standards, reference architectures, and reduce the risk of the MTA through emerging technologies and trends in the industry.

The position is expected to have a level of expertise in one or more domains of technology and effective management. There is a long list of these specialized domains in the cybersecurity field, and this list is growing and ever-changing as the field evolves and as risks and circumstances change.

The Application Development Security Manager role is designed to oversee and enhance the security of our software applications from conception through deployment. This position is crucial for ensuring our applications are resilient against cyber threats, comply with industry and regulatory standards, and support our business objectives by mitigating risk, reducing downtime, and safeguarding our reputation. While Cyber threats are increasingly sophisticated and pervasive, securing our application development process is critical. Data breaches, security vulnerabilities, and compliance failures can lead to significant financial losses, legal ramifications, and damage to our brand's trust and integrity. MTA’s ability to innovate and deliver is also at stake if we cannot assure the security and reliability of our applications. MTA utilizes in-house and outsourced development teams to create applications/products that deliver business value. As a result, the teams require a dedicated program to ensure the products developed are coded securely and consistently. These products enhance internal corporate and operational capability and provide external customers with the capability to leverage MTA’s various services. This role will ensure the continuous maturity and implementation of the strategies developed for the application security program. Specific expertise and skillset in the domain of Application Security are required to improve MTA Cybersecurity delivery in the domains of application code development, rapid application coding, DevSecOps, and accommodate the strategic change the Agile Product Management team is currently implementing. This program will provide scale for the 100s of MTA applications managed by MTA IT and/or MTA Business that need constant oversight to enhance the MTA security posture while improving overall availability of the applications.

The candidate we are seeking needs to have up-to-date application security skills in securing data and applications, and a broad expertise and knowledge in various technologies and design principles, such as Zero-trust architecture, Low-Code application platforms, and the ability to mature and develop processes and governance. The candidate will lead both in-house and vendor resources that provide development support and be responsible for managing the overall program related to developer security coaching, secure libraries and coding techniques, validation, and prioritization of application vulnerabilities, and improving overall developer/management skills in secure coding strategy, tools, and vendors.

Critical Skills :

Cybersecurity Expertise: A deep understanding of cybersecurity principles, best practices, and the latest threats is essential. This includes knowledge of various attack vectors, security frameworks, and security controls.
Application Security Knowledge: Proficiency in understanding common vulnerabilities and weaknesses in software applications, such as OWASP Top Ten, and how to mitigate them is crucial.
Coding and Development Skills: Familiarity with various programming languages and development frameworks to identify and remediate security flaws in the codebase.
Security Architecture: The ability to design and implement secure software architectures, including threat modeling and risk assessment.
Secure Development Lifecycle (SDLC): Knowledge of integrating security practices into the SDLC, including requirements gathering, threat modeling, design, development, testing, and deployment.
Ability to perform manual code reviews, open-source software evaluations, tests, and other duties as needed.
Security Testing Tools: Proficiency in using security testing tools and techniques such as Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Interactive Application Security Testing (IAST).
Ability to track, resolve security events and incidents, and conduct security assessments using enterprise AppSec tools or risk mitigation methodologies to evaluate vulnerabilities.
Incident Response: A solid understanding of the incident response process to manage and mitigate security incidents effectively.
Security Policies and Procedures: Ability to create and enforce security policies and procedures within the development team and organization as a whole.
Knowledge of application security architecture, Zero-trust architecture, and application security governance.
Expertise with the selection, configuration, integration, and management of application security testing tools.
Understanding DevOps tools.

Responsibilities

Leadership

Provide leadership to a strong talent pool of technical professionals
Lead a team of multi-functional technical staff planning, building, and maintaining cybersecurity tools, configurations, and risk mitigation to support Information and Operational Technology applications and/or infrastructure products
Lead others, as appropriate, and when necessary, that will consist of one or more agile coaches, data analytics researchers, and other cybersecurity personnel
Provide leadership in the development of inter-team communication and cohesiveness; sustain culture and support assigned staff during organizational growth/changes.
Provide direction on evaluation, selection, implementation, and maintenance of cybersecurity tools, processes, and techniques for their assigned cyber domains and products, ensuring appropriate investment in strategic and operational systems.
Leads teams to complete projects when a project manager has not been assigned.
Attained significant achievements managing technical teams, contractors, and vendors.

Human Resource Management

Attract, develop, coach, and retain high-performance team members, empowering them to elevate their level of responsibility, span of control, and performance in conjunction with the Cybersecurity Management and IT Workforce Planning & Workload Management office.
Build staff expertise and competence to meet evolving demands within the Enterprise Product Management unit.

Financial Management

Demonstrate consistent understanding of funding, communications, and systems; recommend timelines and resources needed to achieve the program goals.
Collaborates with IT Business Management Services to identify procurement contracts to support program related activities.

Strategy & Planning

Assesses and makes recommendations on the improvement and re-engineering within the IT Department and works with the stakeholders to keep the total cost of ownership down.
Promote the use of employee self-service and mobile connectivity within products to reduce the reliance on paper.
Recommends and supports automation of business process creating in-line forms and approvals, reducing the reliance on manual approvals that could be untimely.
Uses judgment to form conclusions that may challenge conventional wisdom

Acquisition & Deployment

Coordinates and facilitates consultation with stakeholders to define business and systems requirements for new technology implementations, developing business cases and cost justifications for such initiatives.
Provides direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
Advises MTA IT management, as information becomes available, on the changing trends and emerging technology and their potential use within the MTA.
Directs the development of the analysis required to determine if Information Technology projects should follow a “Build” (develop with in-house staff) or “Buy” (cloud or packaged solution) methodology.
Manages the development and implementation of new modules within assigned products.
Advises on the selection, prioritization, development, and implementation of products as they relate to the selection, acquisition, development, and installation of MTA IT and OT Security, applications, and infrastructure.

Management and Oversight

Participates in overall business planning, bringing current knowledge and future vision of technology and systems as related to the company’s goals.
Responsible for leading and reporting on various product progress and deliverables, ensuring that the IT/OT needs of the MTA are met on time and within budget, including identifying weekly, monthly, and annual performance targets to show progress on IT product work and OT objectives.
Ensure continuous delivery of product services through oversight of service level agreements with end users and monitoring of product performance.
Responsible for the recruitment, development, motivation, training, and retention of a diverse and high performing multi-level IT/OT team of professionals, conforming to budgetary objectives and Human Resources policy and programs in conjunction with the IT Workforce Planning & Workload Management office.
Develop business case justifications and cost/benefit analyses for IT spending and initiatives, keeping customizations to a minimum and total cost of ownership down.

Cybersecurity Officer-Specific Accountabilities

Planning

Manage and plan the future technical architecture, providing insight into the future of their area of technology to continually improve effectiveness and efficiency.
Manage and plan the development of roadmaps related to their area(s) of expertise to manage and meet identified technology needs.
Manage and plan the evaluation of new technologies relative to their domain(s) to determine applicability to and best meet the needs of MTA and constituent agencies.
Manage and ensure disaster recovery and contingency plans for their domain(s) to provide users with minimal interruptions in service.

Architecture

Oversees architectural direction for domains under management to meet senior management and cybersecurity goals.
Understand, review, and approve Cybersecurity Reference Architectures and Solutions for applying them.
Revalidates systems to the most recent reference architectures to determine gaps, develops and manages programs to align systems to the newest standards and reference architectures

Contracts/Vendor Management

Contribute and own technical elements of RFPs and RFIs, and negotiate with vendors on technical issues to ensure results are delivered in line with user and organization requirements.
Manages contracts and expenses to ensure SLAs and contract renewals are processed timely manner
manner
Provide contract management support to ensure vendor deliverables are met
Manage and lead major projects and assign service providers with technical expertise to address mission-critical issues, evaluate ongoing vendor service levels, and enforce SLAs and penalties.

Documentation

Ensure detailed and updated documentation is in place for cybersecurity systems and user processes.
Participate in the creation of enterprise security documents (policies, standards, baselines, guidelines, and procedures) under the direction of the IT Security Manager, where appropriate.

Guidance, Communications, and Training Support

Provides timely and relevant updates to appropriate stakeholders and decision makers
Communicates investigation findings to relevant business units to help improve the information security posture
Provides technical guidance to project managers and senior leadership on cybersecurity and technology strategies
Ensure quality and review, and guidance on tests of new systems and manage cybersecurity risks, and remediation system testing, baseline, and best practices
Provide escalation support to project teams in their area of expertise to promote technical understanding and talent development
Provide guidance and take input from Analysts, Engineers, Architects, and Technology Subject Matter Experts on cybersecurity and technology best practices, current threat landscape, and a risk management approach for optimal alignment
Provides sound cybersecurity recommendations

Operations

Provide leadership and advisement when necessary during incident response, and provide continuous improvement updates to the threat model for risks to the business and systems
Ensure specific monitoring points are continually updated to assess the performance of technologies in their domain(s). Identify and manage the necessary actions to ensure optimal performance and reliability.

Research & Analysis

Validates and maintains incident response plans and processes to address potential threats
Compiles and analyzes data for management reporting and metrics
Research emerging technologies and process improvements to stay current and plan for the evolving threat landscape to ensure strategy meetings current threats
Monitors relevant information sources to stay up to date on current attacks and trends
Ensure cybersecurity technology solutions meet strategy, meet security framework objectives, and business objectives.
Hypothesizes new threats and indicators of compromise.
Performs other duties and tasks as assigned.
Observing the work performed by the contractor.
Reviewing invoices and approving them if the work meets contractual standards.
Addressing performance issues with the contractor when possible.
Escalating issues to other parties as needed.
Oversee rigorous quality assurance processes to deliver reliability, performance, and safety objectives
Oversees staff workload and quality of work, addressing performance issues when needed.

Qualifications:

Experience

Bachelor’s degree required, preferably in Computer Science or related fields. An equivalent combination of education and experience may be considered in lieu of a degree. A minimum of 5 plus years of relevant experience. Leadership ability
CISSP, CISM, or other advanced security-related certification preferred
Certifications in technology subdomains preferred (i.e., Cloud, Applications, Infrastructure, Security Technology, etc.).
Requires prior experience with installing, maintaining, and troubleshooting technology systems.
Experience in Project Management Principles (Waterfall and Agile) preferred.

Competencies

Must possess a deep understanding of technology and cybersecurity domain principles.
Proven ability to manage projects and initiatives.
Proven ability to manage people.
Proven ability to add value to a team.
Understanding of Operating Systems, Cloud, Mobile, and Applications.
Understanding of TCP/IP (OSI Layers 1– 4) and Internet and Intranet technologies required (OSI Layers 5-7).
Some Scripting or programming skills (PERL, Python, PowerShell, etc.) preferred as needed.
Knowledge of programming languages, frameworks, databases, and software engineering is a must.
Proficient in Productivity Tools (i.e., Office 365, Gsuite).
Experience with Spreadsheets and Data Analysis.
Successful track record in design of software systems to meet the current and future needs of a complex organization, OR successful track record in design and implementation of IT Infrastructure and related hardware and software technologies to meet the current and future needs of a complex transportation organization.
Strong Verbal/written communication skills.
Financial/budgeting planning and management experience is a plus.
Ability to fit in with the constantly shifting needs and demands of the business Department.

Core Competency	Proficiency Level	Competency Definition
Collaborates	Expert	Building partnerships and working collaboratively with others to meet shared objectives
Cultivates Innovation	Expert	Creating new and better ways for the organization to be successful
Customer Focus	Expert	Building strong customer relationships and delivering customer-centric solutions
Communicates Effectively	Expert	Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Tech Savvy	N/A	Anticipating and adopting innovations in business-building digital and technology applications
Technical Skills	N/A	Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks
Values Diversity	Expert	Recognizing the value that different perspectives and cultures bring to an organization

GENERAL:

May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

Cybersecurity Officer-Application Security

Metropolitan Transportation Authority

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