Facebook pixel

Senior Manager, Professional Services
Posted on 5/3/2022
United States
Experience Level
Desired Skills
  • Excellent people management skills with a minimum of 5 years' experience managing teams directly
  • Project Manager Professional (PMP) Certification
  • Minimum 1 year of experience in the deployment of a PSIM project
  • Strong executive-level budgeting and financial reporting skills
  • Excellent written and verbal presentation and communication skills; including the ability to interpret written requirements and technical specification documents
  • Successfully managed to complete at least 10 projects related to technical deployments in the security industry
  • Strong analytical and problem-solving skills
  • Ability to obtain relevant security clearance for working on classified projects
  • Desirable: Experience in the Security industry
  • Develop and maintain an extensive working knowledge of Everbridge solutions and capabilities
  • Work directly to form strong and long-standing working relationships with partners and end-users
  • Provide top operational leadership and become an authority in all aspects of the design, build, integration, test, quality control (QC), commission, and deployment of Control Center-based solutions
  • Develop realistic project estimates through collaboration with assigned delivery resources in accordance with CNL project methodologies
  • Ensure detailed design and project documentation for customer submission, review, and approval is created and/or maintained by the assigned resources
  • Provide instruction and/or guidance on proper project and planning discipline in adherence to Control Center Deployment Methodology
  • Create accurate metrics and reports for budgets, financial forecasts, project risks/mitigation, and performance in line with KPIs/BKPIs
  • Operate as an ambassador for the company and always present a professional, tactful, diplomatic presence when interacting with end-user customers, reseller partners, and third-party system and equipment manufacturers
Desired Qualifications
  • Bachelor's degree. (Technical Discipline is a Plus)

1,001-5,000 employees

Public warning platform
Company mission
Everbridge's mission is to keep people safe and businesses running. The company builds infrastructure to move resources after natural disasters.
  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • PTO/Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave
  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan
  • Free Food
  • Work From Home Policy
  • Company Social Outings
  • Unique Office Space
Company Values
  • Obsessed with Customer Service
  • Fueled with Passion
  • Guided with Integrity
  • A Team of Leaders