Senior Director
Deal Desk Management & Operations
Confirmed live in the last 24 hours
Recorded Future

1,001-5,000 employees

Enterprise cybersecurity intelligence platform
Company Overview
Recorded Future’s mission is to empower customers with real-time threat intelligence, to defend their organizations against threats at the speed and scale of the internet. Recorded Future’s Intelligence Cloud provides complete coverage across adversaries, infrastructure, and targets.
Cybersecurity
Data & Analytics

Company Stage

Series E

Total Funding

$79M

Founded

2009

Headquarters

Somerville, Massachusetts

Growth & Insights
Headcount

6 month growth

1%

1 year growth

4%

2 year growth

33%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
NetSuite
Sales
Management
SQL
Salesforce
CategoriesNew
Project Management
Strategy Development
Business & Strategy
Requirements
  • Bachelor's Degree or equivalent combination of education and experience
  • 5+ years' experience in leading deal desk, sales operations, or finance roles
  • Proven track record working with Sales organizations
  • Highly organized with strong attention to detail
  • Strong oral, written and presentation skills, especially with customers and internal teams
  • Ability to work independently and collaboratively in a team environment
  • Ability to manipulate data in SQL / Excel / BI tools
  • Solid understanding of SaaS business models and multi-product go-to-markets
  • Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
  • Proficiency working with software systems, payment processors, and ERP systems (e.g. Stripe, Netsuite, Ironclad, Salesforce)
  • Strong people leader with hiring, coaching, performance management experience
  • Process oriented with a focus to drive continuous improvement
Responsibilities
  • Support the Sales, Account Management, Renewals, and Channel & Alliances teams in processing quotes, getting discount approval, ensuring compliance with published policies, and accelerating deal efficiency
  • Proactively review renewals and recommend optimal product configuration and pricing structure
  • Identify optimal deal attributes and needs as early in a new deal cycle as possible to reduce friction and optimize deal outcomes
  • Ensure data accuracy of in process and closed deals
  • Manage Market Place deal execution and interface with prospects and clients as needed
  • Collaborate with relevant internal stakeholders (Legal, Finance, etc.) to identify optimal deal attributes
  • Maintain and continuously improve deal scoring to guide better deal construction
  • Maintain agreed-upon approval processes and SLAs
  • Manage approval process of quotes and pricing to facilitate order forms and purchase orders
  • Ensure compliance with customer contracts tied to key business and legal policies
  • Act as product manager of the rep’s Quoting Experience in Salesforce
  • Serve as an expert in advanced Deal Desk activities, which impact bookings attainment, and deal structuring
  • Be a creative problem solver who finds a way to meet customers’ needs while adhering to Recorded Future’s selling policies
  • Function as point of contact and subject matter expert for Sales on deal pricing matters