Patient Enrollment Coordinator Intern @ NuvoAir

Salary Range: 15.75 to 18 (Currency: USD) (Pay period: per-hour-wage)

Our Story

Complex conditions like COPD and congestive heart failure (CHF) are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and excessive medical costs.

At NuvoAir we believe people deserve a better healthcare experience.

Our team embraces the challenges that others can’t or won’t - by integrating our clinical team with technology, NuvoAir creates a highly empathetic and personalized experience for each patient. This model not only helps patients in their homes, it also supports patients through our clinical trial partners.

Living our Company Values

• Patient obsessed: Every decision is made with our main focus in mind - improving the lives of patients

• Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth.

• Focus on what matters: Creating meaningful solutions to challenging healthcare problems requires simplicity, clarity, and using our unique leverage

• Build to learn: Failing courageously is a virtue that drives learning and stems from an innovative spirit

• Practice confident humility: We aim to hold ourselves to the highest standards of humility, curiosity, transparency, and personal development

WORK HOURS: T/W/TH/F (afternoons)

At NuvoAir Medical, we partner with doctors to help keep their patients healthier. Doctors refer their patients to our clinical practice, and we stay on top of their health using our clinical team and technology.

In this internship, you’ll enroll patients into NuvoAir Medical’s clinical practice via phone (minimum 85% of your time on the phone). Doing so includes:

• Accept incoming calls for patients who have learned about NuvoAir services

• Provide more information about our care

• Schedule appointments for patients for our providers

• Send additional information to patients (email content, text appt reminders)

• Outreach patients/ follow-up on patients who needed more information or time to schedule

• Utilize our Portal and EHR system

This internship is a good fit for anyone who’s:

• Looking to gain experience in a healthcare setting

• Interested in sales and wants experience before graduating

• Cares about helping patients get better access to high quality care

• Organized, a strong communicator, and isn’t afraid to pick up the phone!

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You’ll love us because:

• Mission driven culture that’s recognized by “Best Places to Work” awards

• A global, diverse team that works hard without taking ourselves too seriously

• Competitive salary - an annual market rate review ensures our compensation bands align with Series A market salaries

• Flexible work environment

• Unlimited PTO - take time to recharge when you need it

• Equity that’s venture-backed by top, global VCs - when we win, we win together

• Medical, Dental, and Vision benefits - so you can take care of yourself and your family

• Retirement plan + company match

• Annual Learning & Development stipend - your professional growth is important!

Building a diverse team is critical to our success:

At NuvoAir, building a diverse team isn’t a lofty statement or goal, it’s a necessity, and it’s something we actively practice and talk about. We do not tolerate discrimination or harassment based on race, color, age, religion, sex, gender, disability status, sexual orientation, gender identity or expression, or any other basis covered by appropriate law. NuvoAir will provide reasonable accommodations for qualified individuals with documented disabilities.

What to expect from our interview process:

Our team’s impact is felt globally as we help patients with cardiopulmonary diseases better understand and manage their health. Every member of our team adds value as we work towards a better healthcare experience for all. Because of this, it’s not enough that we hire mission-oriented people who are self motivated. We also need to grow a team that aligns with our company values (listed above!) and who will be successful in startup life… it’s not for everyone and that’s okay!

Patient Enrollment Coordinator Intern

NuvoAir

Compensation Overview

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