Full-Time
Clinical Team Manager Registered Nurse
Posted on 5/9/2026
Traditions Health
201-500 employees
Provides in-home health, palliative, hospice care
No salary listed
Merrillville, IN, USA
In Person
 Medical, Clinical & Veterinary (1) |
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- Must be licensed as a registered nurse (RN) in the state where they currently practice, or in accordance with the board of nursing rules for nurse licensure compact for the state where they currently practice.
- Must pass a criminal background check & MVR check.
- Completed health statement acknowledging ability to perform the duties of the position.
- Valid state drivers license.
- Must maintain automobile liability insurance as required by law.
- Current CPR card.
- TB testing per agency policy; (1 or 2 step TB skin test within 12 months of hire & annual TB symptom screening thereafter).
- Graduate of an accredited School of Nursing.
- Bachelor's Degree in Nursing preferred.
- Two years as a Registered Nurse with at least one-year management experience in a home care, hospice or equivalent environment required.
- Previous experience in Home Care Home Base (HCHB) is preferred.
- Advance computer skills are preferred.
- Must be organized, detail oriented, and able to manage multiple projects simultaneously.
- Must be able to work independently with minimal supervision and possess the ability to communicate effectively, both in orally and in writing.
- Must be a self-starter with the ability to work effectively independently and as a team.
- Must possess a high standard of professional ethics.
- Must possess a passion for helping patients.
- Must have strong ability to maintain a professional and friendly demeanor in a high stress environment with a broad range of individuals and demonstrate a service-oriented attitude.
- Must understand the issues related to the delivery of home health care and be able to problem-solve effectively.
- Must comply with accepted professional standards and practices.
- Maintains the agency's mission, philosophy, and core values.
- Ensures compliance with agency policies and procedures regarding operations/processes, including but not limited to those regarding patient care, patient complaints, incidents, safety and emergency management.
- Ensures compliance with policies and procedures regarding infection prevention, control, standard precautions, and infection identification reporting.
- Always maintains patient confidentiality, including all HIPAA regulations.
- Attends QAPI and management meetings, as appropriate.
- Education: Graduate of an accredited School of Nursing.
- Regulatory requirements: Must be licensed as a registered nurse (RN) in the state where they currently practice, or in accordance with the board of nursing rules for nurse licensure compact for the state where they currently practice.
- Must pass a criminal background check & MVR check.
- Completed health statement acknowledging ability to perform the duties of the position.
- Valid state drivers license.
- Must maintain automobile liability insurance as required by law.
- Current CPR card.
- TB testing per agency policy; (1 or 2 step TB skin test within 12 months of hire & annual TB symptom screening thereafter).
- The Clinical Manager (Registered Nurse/RN) ensures that the overall coordination of hospice services provided to the patient is delivered according to acceptable standards of practice and all company procedures.
- This position reviews and approves patient information submitted by the licensed professional (LP).
- This position assists with patient care review meetings (Case Conference and Interdisciplinary Team (IDT)), the review and approval of orders, and provides oversight of patient care.
- The Clinical Manager is responsible for assisting the branch director with day-to-day office and staff management related to patient care.
- This position assists the branch leadership with ongoing education and training of all branch clinicians to ensure understanding of documentation requirements to meet regulatory standards.
- The Clinical Manager (Registered Nurse/RN) facilitates the relationship between physicians, referral sources, patients, caregivers, and employees.
- Clinical Manager (Registered Nurse/RN) review on call coordination notes reports daily.
- Communicate with patients and their families to introduce TCT, discuss services to be rendered, and inform them of the potential start of care visit date: follow back up with the sales team member, as needed.
- Clinical Manager (Registered Nurse/RN) provide educational material for family and staff on medical diagnoses, provision of care, and psychosocial aspects of chronic illness and disability, and end of life care.
- Assist with maintaining provider requirements; work with providers, sales, and clinical staff to resolved issues, as appropriate.
- Clinical Manager (Registered Nurse/RN) process workflow, coordination notes, and administrative tasks timely.
- Back up the intake coordinator to receive and enter referrals from payors, physicians, facilities, and staff; clearly identify who obtained the referral.
- Clinical Manager (Registered Nurse/RN) attach referral paperwork to medical record timely, as needed.
- Communicate acceptance of referrals clearly with referral sources, as needed.
- Clinical Manager (Registered Nurse/RN) back up the Patient Service Coordinator (PSC) to reschedule missed and declined visits, and process reassigned and rescheduled requests to ensure timely completion.
- Review patient schedules and approve schedule changes to ensure clinical skills of assigned staff meet patient requirements.
- Clinical Manager (Registered Nurse/RN) follow up on orders, as needed, when medical records is unable to retrieve the unsigned order.
- Remain up to date on internal information announcements and ensure TCT policies and procedures, critical pathways, standards of care, and practice guidelines are met.
- Clinical Manager (Registered Nurse/RN) provide orientation and in-service training to field and office staff to meet patient needs, particularly with documentation standards, track and document education appropriately.
- Assist the Branch Director and administrator during any survey, as directed.
- Clinical Manager (Registered Nurse/RN) attend and participate in staff meetings and in-services.
- Attend and participate in community education functions.
- Clinical Manager (Registered Nurse/RN)address action items and rocks to ensure that TCT is able to accomplish their important goals.
- Participate in administrative on-call; support the on-call nurse and provide software management related to processing intake and crucial workflow during off hours.
- Conduct continuous quality assessment and performance improvement activities, as assigned.
- Complete onsite supervisory visits, as assigned.
- Assist with the day-to-day supervisor of branch clinical operations.
- May assume a position of leadership when the branch director is out of the office; perform supervisory tasks, such as evaluations and counseling, or make hiring and termination recommendations for branch and field staff, as requested.
- Responsible for the referral intake and management process to ensure patients receive assessment visits, scheduled and performed timely by TCT policy.
- Assist branch director with patient review meetings (case conference and IDT); address care decisions based on review.
- Review and approve patient care assessment coordination notes submitted by case managers and attach to episode detail report. Contact physicians to obtain orders for continued service provision or add on services, as needed.
- Review and approve all patient information submitted by the licensed professional (LP).
- Review orders as written by clinicians; approve or decline as appropriate. Follow up with licensed professional (LP), as necessary, when editing and order.
- Ensure all orders are complete, including frequency, and that any corrections are made by the licensed professional who wrote the order, prior to approving the order; complete any follow up tasks as deemed necessary, by order.
- Enter and approve all orders; route to medical records to be sent for physician signature.
- Ensure that there are existing orders for requested medical supplies.
- Enter detailed non-admit information into patient record in coordination notes if no visit was made; ensure the branch director is informed approve the non-admission.
- Review and process all wound score deviations, documenting any action and follow up.
- Review and process vital sign alert reports; document follow-up action and physician notification.
- Receive lab reports and assess for normality; fax lab report to the physician with signature indicating review. Scan both the reviewed labs and the fax confirmation page (showing it was sent to physician) to medical records for uploading into the patient chart.
- Initiate employee and patient infection reports, as necessary.
- Complete review of evaluation documentation and plans of care (POC). Review the data submitted to ensure accuracy with the POC; follow up on any documentation that requires correction.
- Process POC and verify the correct start of care date.
- Review comprehensive assessments that cannot be processed due to licensed professional documentation deficiencies; follow up appropriately.
- Perform and maintain ongoing chart audits according to standard operating procedure.
- Assist with hospice item set data, as requested; review every error message and to seek guidance from the branch director prior to locking.
- May perform all duties and visit expectations of a licensed professional, as needed.
- May participate in on-call rotation, as needed.
- Any additional duties assigned by supervisor.
- Two years of experience in Home Care Home Base (HCHB) preferred.
- Advance computer skills preferred.
- Previous experience in Home Care Home Base (HCHB) is preferred.
- Education: Bachelor’s Degree in Nursing preferred.
- Care Team in partnership with Traditions Health is seeking a new Clinical Team Manager to join our growing Hospice Team in Crown Point, IN.
Traditions Health delivers in-home medical services through a nationwide network of locations, offering home health, palliative, and hospice care. Its services are designed to keep patients, including seniors and those with life-limiting illnesses, in their own homes while receiving professional medical attention and support. The care works by deploying healthcare professionals to patients’ homes to provide assessment, therapy, symptom management, and end-of-life care, with billing based on the services rendered. Traditions Health differentiates itself through its broad geographic reach and integrated, patient-centered in-home care across multiple care lines, aiming to coordinate treatment and support to improve quality of life. The company’s goal is to provide compassionate, at-home medical care that helps individuals stay at home and receive appropriate care when needed.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
College Station, Texas
Founded
2008
Simplify's Take
What believers are saying
- Self-disclosed misconduct, earning DOJ cooperation credit in January 2026 settlement.
- Acquired by VitalCaring Group on December 3, 2025, integrating into larger network.
- Hired executives like Corinne Ehlert as Chief Clinical Officer to strengthen operations.
What critics are saying
- DOJ settlement exposes ongoing Medicare audits in Oklahoma and Texas within 6-12 months.
- Seven leadership changes post-settlement create compliance gaps during VitalCaring integration.
- Inherited physician payment arrangements violate Anti-Kickback Statute in 10 states.
What makes Traditions Health unique
- Traditions Health specializes in patient-centered home health, hospice, and palliative care nationwide.
- Focuses on in-home services for seniors and life-limiting illnesses, prioritizing comfort and dignity.
- Operates extensive network across multiple states with skilled nursing and therapy services.
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Benefits
Health Insurance
Health Savings Account/Flexible Spending Account
Life Insurance
Disability Insurance
Unlimited Paid Time Off
401(k) Retirement Plan
401(k) Company Match
Performance Bonus
Company News
Traditions Health $34 million False Claims Act settlement regarding Medicare home health billing. March 4, 2026 On January 22, 2026, the US Department of Justice announced that Traditions Health LLC agreed to pay $34 million to resolve allegations under the False Claims Act involving Medicare home health billing and improper financial benefits to referring physicians. The DOJ says the company self-disclosed the conduct, cooperated with the investigation, and took remedial steps such as removing individuals who were responsible for the misconduct, improving compliance, and training staff. According to Jason T. Brown, former FBI Special Agent and head of the storied whistleblower law firm Brown, LLC, "When fraud is the tradition, it usually takes a whistleblower to break it under the False Claims Act, this time, however Traditions broke the cycle of fraud traditions by cleaning house before being turned in. What the DOJ alleged in the Traditions Health matter. 1) medically unnecessary home health claims (2021 to 2024). The DOJ alleged that from 2021 through 2024, Traditions submitted claims to Medicare from its McAlester, Oklahoma location for home health services that were not medically necessary. 2) payments to physician medical directors tied to referrals (2019 to 2024). The DOJ also alleged that from 2019 through 2024, Traditions paid remuneration to physician medical directors in Oklahoma and Texas who referred Medicare beneficiaries to Traditions for home health services. The DOJ stated this conduct potentially violated the federal Anti-Kickback Statute and the Physician Self-Referral Law, commonly called the Stark Law. Why home health "medical necessity" Is a frequent FCA flashpoint. Home health is essential for many Medicare beneficiaries. Speak with the lawyers at Brown, LLC today! Over 100 million in judgments and settlements trials in state and federal courts. Brown, LLC fight for maximum damage and results. Medicare home health coverage typically hinges on whether the patient is genuinely eligible and properly certified, including requirements tied to homebound status and a need for intermittent skilled care. When an agency bills for patients who do not meet coverage criteria, or when documentation is shaped to fit the billing outcome rather than the clinical reality, it creates a False Claims Act risk. Here is what makes this area so sensitive: * Eligibility can be subjective at the margins. "Homebound" and "skilled need" are not always black and white, which can tempt bad actors to treat gray areas as a revenue opportunity. * Documentation drives payment. If the chart says the patient qualifies, claims may be paid even when front line staff know the patient is not truly eligible. * Volume pressure can distort admissions. Many problematic patterns start with directives to "take every referral" or to avoid discharging patients who no longer qualify. The second risk: physician relationships, medical directors, and referral economics. The other half of the DOJ's announcement focuses on physician financial arrangements. This is where many providers get burned because the structure feels ordinary, even when the execution is not. Why "medical director" arrangements draw scrutiny. Medical directors can serve legitimate clinical and administrative functions. Problems arise when the role becomes a label for a referral relationship. Enforcement often focuses on questions like these: * Are duties real, needed, and performed? * Is compensation consistent with fair market value? * Is pay tied, directly or indirectly, to referral volume or business generated? * Are timesheets, work product, and oversight credible? The DOJ's press release signals that alleged financial benefits to referring physician medical directors, even when framed as professional services, can trigger both Anti-Kickback and Stark concerns and then roll into False Claims Act exposure when claims are submitted. Self-Disclosure and cooperation. The DOJ made a point of highlighting that Traditions self-disclosed the conduct and took steps that earned cooperation credit. For health care organizations, this is a reminder that self-disclosure can significantly affect outcomes. For whistleblowers, it highlights a different truth: voluntary disclosure is not the norm. Many schemes are uncovered only when someone with inside knowledge speaks up. Red flags employees and insiders should not ignore in home health. Home health staff, clinicians, billers, intake teams, and marketing personnel are often the first to see the patterns. Some red flags that frequently appear in medically unnecessary billing and referral driven growth models include: Medical necessity and eligibility warning signs. * Pressure to admit patients who are clearly not homebound * Copy and paste documentation that repeats the same "homebound" language across patients * Clinicians pushed to "find" a skilled need after the decision to bill has already been made * Refusal to discharge patients who have plateaued or no longer need skilled care * Internal metrics that reward census growth without regard to eligibility Referral and financial relationship warning signs. * Medical director contracts with vague duties and minimal oversight * Compensation that seems high compared to the work performed * Physicians treated as "partners" primarily because they send referrals * Marketing staff told to route more patients through specific physician groups tied to payments * Missing timesheets, missing work product, or backdated documentation None of these facts alone prove fraud. But patterns like these are often the difference between an honest mistake and a knowing submission of claims that do not meet Medicare requirements. How False Claims Act cases often develop in home health. Most FCA matters are built the same way, regardless of the care setting: * A reimbursement rule exists (eligibility, certification, homebound, skilled need, documentation). * Operational practices drift or are pushed to maximize revenue. * Claims keep flowing even when staff raise concerns or internal data shows eligibility problems. * A referral arrangement amplifies the risk when financial incentives influence patient flow. * A regulator, auditor, or whistleblower surfaces the facts. When the government views the conduct as systemic, the case can expand quickly across locations, time periods, and corporate affiliates. What did the DOJ announce about Traditions Health. The DOJ announced a $34 million settlement to resolve alleged False Claims Act liability involving medically unnecessary Medicare home health claims and alleged financial benefits to referring physicians. Does a settlement mean traditions was found liable? No. DOJ stated the claims resolved by the settlement are allegations and there has been no determination of liability. Why are physician medical director payments risky in home health? Because compensation tied to referrals, or compensation that does not fit an exception or safe harbor, can trigger Anti-Kickback and Stark concerns, and can taint the resulting Medicare claims. What are common red flags for medically unnecessary home health billing? Admissions of non-homebound patients, templated homebound language, pressure to keep patients on service without skilled need, and documentation that appears designed to support billing rather than reflect clinical reality.
Six Traditions Health hospice branches earn Caregiver Experience Award from Strategic Healthcare Programs.
Franklin, TN - Traditions Health, a leading multi-state provider of home health, hospice, and palliative care services, is pleased to announce the promotion of Jennifer Vickers to vice president of operations for the home health service line.
Franklin, TN - Traditions Health, a leading multi-state provider of home health, hospice, and palliative care services, is pleased to announce the promotion of William Owens to vice president of sales for the home health service line.
Franklin, TN - Traditions Health is pleased to announce that Eric Corley has joined the Traditions Health leadership team as vice president of operations for the hospice service line.