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Senior Software Engineer
Service Infrastructure
Posted on 8/27/2022
New York, NY, USA
Experience Level
Desired Skills
Development Operations (DevOps)
  • 5+ years of experience as a Software Engineer
  • You think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations
  • You have an urge to collaborate, document, and deliver quickly
  • Collaborate across the global remote teams, often working asynchronously
  • Document everything so you don't need to learn the same thing (or plan the same work) twice
  • Deliver fast to delight our customers-even internal ones
  • You have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it
  • You have an excellent ability to manage multiple tasks and expectations at once
  • You have strong programming skills - Ruby and/or Go preferred
  • You have experience with Docker, Kubernetes, Terraform, or similar IaC technologies
  • Partner with Braze's engineering teams:
  • Architect products to effectively utilize infrastructure platforms in a scalable, reliable manner
  • Debug reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms
  • Make monitoring and alerting alerts on symptoms and not on outages
  • Ensure that Braze meets our strict enterprise-grade SLAs with customers
  • Develop Braze's internal platform infrastructure:
  • Create Infrastructure as code using Chef, Terraform, and Kubernetes
  • Develop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc
  • Provide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze's engineering teams
  • Manage incidents:
  • Be on a PagerDuty rotation to respond to availability incidents and provide support for other engineers
  • Use your on-call shift to prevent incidents from ever happening
  • Retrospect everything that happens to turn lessons into system improvements/changes, automation, etc

501-1,000 employees

Customer engagement platform for marketing
Company Overview
Braze is committed to setting new standards in customer engagement. The company provides multi-channel marketing automations for companies to better engage with their customers.
  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture
Company Values
  • Take Your Seat At The Table - Our community welcomes and respects your unique talents and perspective
  • Don't Ignore Smoke - We help each other notice issues before smoke turns to fire
  • Shape The Future - We believe in the positive trajectory of change
  • Embrace Curiosity - We are explorers of details and new horizons
  • Seek The Truth - We combine intelligence with humility to challenge our assumptions and ask thoughtful questions
  • Be A Human - Each of us contributes to the Braze culture through our individuality