Full-Time
Infrastructure and Security Analyst 2
Deadline 8/19/26
Texas A&M University System
Texas public university system
No salary listed
No H1B Sponsorship
Texarkana, TX, USA
In Person
On-site technical support across campus facilities is required.
Bachelor's
Category
 IT & Security (1) |
|---|
Required Skills
Software Testing
Network Monitoring
Microsoft Intune
Computer Networking
Cybersecurity
Vulnerability Analysis
VMWare
Requirements
- A bachelor's degree in an applicable field or an equivalent combination of education and experience.
- Three years of related experience.
- Knowledge of word processing and spreadsheet applications.
- Knowledge of troubleshooting, problem-solving, client relations, requirement assessment and analysis, project management methodology, context and interrelationships, and proficiency in Information Technology Infrastructure Library (ITIL).
- Ability to multitask and work cooperatively with others.
- Effective verbal and written communication skills.
- Availability to respond to critical network, infrastructure, and cybersecurity incidents outside normal business hours.
- Eligibility to work in the United States at the time of hire.
- Ability to frequently move about campus facilities, traverse stairs, navigate multiple floors, travel between buildings, and bend and crouch to inspect, maintain, install, or repair equipment.
- Ability to exert up to 30 pounds of force occasionally, up to 15 pounds frequently, and up to 10 pounds constantly to move objects.
Responsibilities
- Monitor enterprise network performance and respond to complex network incidents and service disruptions.
- Analyze, troubleshoot, track, and resolve enterprise network issues involving wired, wireless, and telecommunications systems.
- Provide Tier II support and assist with Tier III escalation activities.
- Maintain network topology diagrams, documentation, inventories, and technical standards.
- Assist with configuring, deploying, and maintaining switches, wireless infrastructure, firewalls, and network appliances.
- Identify unauthorized devices and security concerns within the network environment and coordinate remediation efforts.
- Support infrastructure projects involving network expansion, modernization, and technology refresh initiatives.
- Assist with vulnerability management activities, including scanning, remediation tracking, patch verification, and reporting.
- Monitor security alerts, logs, and events from cybersecurity tools and systems.
- Assist with security incident response, investigation, containment, recovery, and documentation.
- Support identity and access management processes, including account provisioning, access reviews, multifactor authentication, and privileged access controls.
- Collaborate with Texas A&M University System Cybersecurity Shared Services to implement security controls, policies, standards, and best practices.
- Assist with compliance initiatives related to Texas A&M System standards, State of Texas requirements, cybersecurity audits, and risk assessments.
- Participate in security awareness and cybersecurity education efforts.
- Monitor infrastructure performance and availability to ensure reliable operation of enterprise technology services.
- Assist with disaster recovery, backup validation, and business continuity initiatives.
- Support infrastructure upgrades, migrations, and modernization projects.
- Maintain technical documentation for infrastructure systems, configurations, and operational procedures.
- Work with campus departments to identify technology requirements and recommend infrastructure and security solutions.
- Assist project leaders with planning, implementation, testing, and deployment activities.
- Participate in technology evaluations, proof-of-concept testing, and integration efforts.
- Provide technical consultation and support to faculty, staff, students, and external partners.
- Collaborate with vendors and service providers to resolve technical issues and support project initiatives.
- Participate in disaster recovery testing, cybersecurity incident response, and infrastructure maintenance activities.
Desired Qualifications
- Experience with Microsoft, Palo Alto, VMware, Cisco, Entra ID, Ruckus, or Intune technologies.
- Certifications such as Security+, Network+, CCNA, CCNP, Palo Alto, or ITIL.
- Knowledge of enterprise networking concepts, including routing, switching, wireless communications, firewalls, and network security.
- Knowledge of cybersecurity principles, including vulnerability management, incident response, security monitoring, risk management, and access control.
- Knowledge of infrastructure technologies, including servers, virtualization, cloud platforms, storage systems, backup solutions, and endpoint management.
- Knowledge of project management methodologies, IT service management practices, and Information Technology Infrastructure Library principles.
- Ability to manage multiple priorities and projects while maintaining attention to detail.
- Strong analytical, organizational, problem-solving, and decision-making skills.
Texas A&M University System is a statewide public university system combining higher education, research, and public-service agencies. The system coordinates universities and state agencies that deliver teaching, research, extension, engineering, health, and community programs. It serves students, faculty, researchers, public agencies, industries, and communities throughout Texas. Its operating model centers on autonomous member institutions connected through system governance, shared services, public funding, and statewide missions. Teams work across instruction, research, healthcare, extension, engineering, technology, administration, facilities, and public service. Teams support coordinated daily delivery.
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