OLO Administrative Support

Job Description

Purpose of the role

To oversee the smooth operation of the bank's business activities by handling a wide range of administrative tasks.  

Accountabilities

• Management and facilitating of the cost close out of projects, ensuring any outstanding issues/cost commitments are dealt with in a timely manner.
• Supporting identified payroll and related input processes and procedures i.e., receive and verify wage input sheets from operations, escalate queries and print and distribute pay slips.
• Provision of administrative support with regards to the implementation of the talent development strategy, policies, and procedures.
• Maintenance of accurate and organised records, including financial documents, reports, and other administrative files.
• Management of office supplies, equipment, and inventory, ensuring availability and ordering as needed.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Exciting opportunity at Barclays Office of Legal Obligations & Americas COO teams! Join us to provide vital administrative support, including maintaining detailed calendars, coordinating complex travel arrangements, managing meeting coordination, and facilitating smooth onboarding processes. Your role will involve assisting with New Joiners, Onboarding, Moves, and more. Don't miss this chance to be a key part of our dynamic and supportive teams!

To be successful in this role you will need experience with:

• Working for a team, manage competing priorities and multiple work styles and personalities
• Being organized, confident, approachable, and flexible with energy and resilience
• Excellent telephone etiquette and ability to manage competing priorities
• Being resolute team member with a willingness to help
• The ability to work independently
• Available to help on off-hours as needed (i.e., flight cancellations and last-minute travel changes)
• Familiar with Barclays systems and policies – MS Teams, Concur, Amex GBT, Tripism, Workday, Request, MYIT

Some other highly valued skills include:

• High energy level
• Cheerful outlook
• Ability to work well in an ever-changing, demanding environment
• Flexible; adaptable; team member

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

The role is based in Whippany, NJ