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Senior Account Manager, Retail

Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets. An ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work® Institute and recognized as a ‘Cool Vendor’ and a ‘Vendor to Watch’ by Gartner.

Please visit Fractal | Intelligence for Imagination for more information about Fractal

Location: Arkansas

Responsibilities:

• Strategically drive new business in select Retail accounts in close synergy with the Solution teams and core account teams to manage assigned services sales and margin targets.

• Position Fractal solutions to meet client requirements and become a trusted advisor for services by effectively managing multi-threaded client relationships.

• Use knowledge of Retail industry, technology, processes, and consultative sales skills to assess and educate clients on the value of our business and implementation expertise.

• Build in-depth knowledge of clients’ business priorities, challenges and initiatives that can be translated into opportunities.

• Build value-added relationships within the domain of the account and core account team.

• Develop the trust to independently lead solutions sales campaigns within large accounts.

• Proactively drive business development and pre-sales initiatives by leveraging both industry and technical background.

• Demonstrate ability to advance sales campaigns in a needs-based and highly participative fashion including consultative dialog, cross-functional engagement, and facilitated workshops.

• Represent full Fractal portfolio with broad understanding and expertise in AI, Engineering & Design /Behavioral sciences.

Success Profile:

• You have a demonstrated track record of leading strategic engagements within new and existing Retail accounts for pure play analytics services, while consistently achieving or exceeding quarterly and annual goals.

• You have strong commercial acumen that you can execute on to manage and grow revenue, work with purchase as well business.

• You are an effective and credible storyteller with a strong ability to map client challenges to internal capabilities, regardless of the competency, and can link those conversations back to business outcomes.

• You have excellent written, verbal and formal presentation skills allowing you to engage client audiences ranging from technical implementers up through Business and Technology C levels.

• You thrive in a collaborative team atmosphere, while defining issues/hypotheses, performing complex analysis, and assisting with preparation and recommendations of solution alternatives.

• You have demonstrated experience of leading large teams located globally, and are seen as a natural people leader, while effectively managing account growth goals.

Qualifications and Skills:

• 12-15 years in data analytics industry through direct client interaction

• Demonstrated ability to drive account growth in scaled accounts, develop strong cross-geography client relationships and execute pre-sales activities following account management principles.

• Strong Retail D&A domain knowledge, and deep understanding of functional areas including Data Engineering, Cloud tech Supply Chain, Customer Analytics, Digital, Marketing Analytics, Reporting systems, Personalization, Experimentation etc.

• Excellent communication skills, both oral and written

• Ability to think on his/her feet and engage with both the business and analytical community.

• Comfortable with ambiguity in a cross-functional environment

• Willingness to work with a geographically distributed team structure in an extremely fast-paced and challenging environment.

• Graduate degree in Computer Science, Mathematics, Operational Research, Information Science, Engineering, Statistics is preferred.

• Hands-on experience in analytics delivery with exposure to either Visualization tools, Advanced Analytics or cloud data tech will be an added advantage.

• Self-driven individuals with an appetite for rapid career growth and a can-do attitude are most likely to succeed in this role. Role may require travel (up to 20%)

Pay:

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Fractal, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is: $160,000 - $250,000. In addition, for the current performance period, you may be eligible for a discretionary bonus.

Benefits:

As a full-time employee of the company or as an hourly employee working more than 30 hours per week, you will be eligible to participate in the health, dental, vision, life insurance, and disability plans in accordance with the plan documents, which may be amended from time to time.  You will be eligible for benefits on the first day of employment with the Company.  In addition, you are eligible to participate in the Company 401(k) Plan after 30 days of employment, in accordance with the applicable plan terms.   The Company provides for 11 paid holidays and 12 weeks of Parental Leave. We also follow a “free time” PTO policy, allowing you the flexibility to take time needed for either sick time or vacation.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!