Director – Payroll & Tax Operations
Confirmed live in the last 24 hours

1,001-5,000 employees

Payroll and benefits facilities platform
Company Overview
Justworks’ mission is to help entrepreneurs and businesses grow with confidence. The company is building software for payroll, benefits, HR, and compliance.
Data & Analytics

Company Stage


Total Funding





New York, New York

Growth & Insights

6 month growth


1 year growth


2 year growth

Tampa, FL, USA
Experience Level
Desired Skills
Customer Service
Data Analysis
Operations & Logistics
  • Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
  • Drives Vision and Purpose - Painting a compelling picture of the vision and strategy that motivates others to action; effectively commands a room and proactively shares challenges and successes through storytelling
  • Builds Networks - Effectively building diverse formal and informal relationship networks inside and outside the organization
  • Attracts Top Talent - Attracting and selecting the best diverse talent to meet current and future business needs
  • Cultivates Innovation - Inspires creativity and curiosity, pushes beyond comfort zone, prioritizes learning & development for self and team
  • Adaptability - The ability to adjust your approach or actions in response in an inclusive manner to changes in your external environment
  • Develops Talent - Develops people to meet both their career goals and the organization's goals through effective performance management, candid feedback and coaching conversations
  • Consultative - Takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening
  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others
  • Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude
  • Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
  • 10+ years of experience in payroll and payroll tax operations, preferably in a PEO or HR outsourcing environment
  • Relevant professional certifications (e.g., Certified Payroll Professional - CPP, Certified Public Accountant - CPA) would be a significant advantage
  • 7+ years of experience with managing teams, 4+ years of experience managing managers of teams
  • Strong knowledge of federal, state, and local payroll tax regulations and laws, including multi-state tax compliance
  • Strong experience in using payroll software and platforms (e.g., MasterTax) to generate reports, prepare and file payroll taxes (electronically where applicable) for federal, state and local agencies
  • Advanced Excel skills, including the ability to create complex spreadsheets and perform data analysis
  • Possess client-facing skills to provide excellent customer service and address client inquiries and concerns
  • Strong interpersonal and team-building skills with the ability to motivate and guide a diverse group of payroll professionals
  • Lead and develop a high-performing, efficient, and dedicated payroll team that manages daily payroll adjustments, payroll tax processing, garnishments, accurate tax withholding and remittance, and provides internal payroll tax guidance to multiple departments
  • Ensure accurate quarter and year end processing included but not limited to federal, state and local tax reconciliations, W-2 and 1099 issuance
  • Provide guidance, mentorship, and development to the existing team of payroll tax professionals
  • Stay updated on federal, state, and local tax laws and regulations to ensure compliance
  • Address payroll tax inquiries and issues, collaborating with federal, state and local tax authorities as necessary about tax notices or tax audits for taxes
  • Serve as the escalation point of contact for clients and provide exceptional customer service regarding complex payroll and tax-related matters
  • Continuously evaluate, implement best practices, streamline operations and enhance payroll and tax processes for efficiency and accuracy
  • Support internal control compliance initiatives, testing and remediation; ensure that payroll tax processes and procedures are updated
  • Perform other related duties as assigned