Assist the Store Director with overall retail store management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
Develop and monitor department budget as required.
Provide focused and effective leadership to store associates that develops a positive, high performing, customer focused store culture.
Responsible to assist with the overall profit and loss financial performance of the store to including budgeted sales, gross profit and controllable expenses.
Maintains constant follow-up with sub department managers to ensure budgeted sales, gross profit and controllable expense goals are being achieved.
Assist sub department managers with interpreting data and creating plans to achieve department goals.
Coordinates store activities to ensure successful operations and compliance as measured by various checks and audits (Safety/Food Safety, Human resources, Merchandising, Loss Prevention, Department of Labor, OSHA, etc.).
Oversee that the corporate Merchandising and Inventory programs are followed by the departments and partner with corporate business partners as needed to ensure that operations and merchandising standards are fully communication and followed. Implements and maintains work schedules, labor control and store payroll expense control programs for the location.
Implements the OWN IT! (One customer to Wow Now by Interacting and providing Total satisfaction) service programs, and models high standards of service to achieve a customer-oriented store.
Assist the Store Director with overall retail store management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.
Develop and monitor department budget as required.
Maintain current knowledge of industry or local trends and best practices; make recommendations to improve current programs and processes.
Additional responsibilities may be assigned as needed.