Full-Time

Ratings Policy Strategist

Posted on 4/3/2024

Netflix

10,001+ employees

Streaming service for TV shows, movies

Consumer Software

Education

Compensation Overview

$210,000 - $500,000Annually

+ Stock Option Program + Family-forming benefits + Paid leave of absence programs

Senior

Los Angeles, CA, USA

Required Skills

Communications

Public Policy

Requirements

7+ years in relevant fields such as global Content Classification, Standards & Practices, Trust & Safety, Content Moderation, Content Strategy, and Policy/Legal Operations
5+ years experience in highly cross-functional global roles gaining buy-in, alignment, and context from a variety of stakeholders
Critical thinking, creative problem-solving skills
Experience analyzing, adapting, and adopting government regulations
Knowledge of, and adherence to, global ratings boards' standards and requirements
Strong judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns
Excellent verbal and written communication with experience explaining complex ideas to stakeholders
Experience crafting policy proposals that require research, data support, rationale, and cross-functional feedback
Experience with algorithm-assisted and vendor-supported workflows
Excellent project/program management skills, and/or a proven track record for operational excellence
Proficiency in the Google Suite, AirTable, or other database/ reporting/ tracking tools
Experience working with non-western cultures and knowledge of cultural content concerns
Proficiency in languages other than English is a plus
Experience managing content in languages other than English is a plus

Responsibilities

Provide maturity ratings and advisory guidance to Content teams throughout the development of a title - from script to post-launch
Engage with external ratings boards and filmmakers/show executives, especially on high-profile titles, and provide detailed notes to help Content teams reach desired ratings
Communicate ratings information and rationale to Content teams, Public Policy, and Comms
Audit titles for accurate maturity ratings, content advisories, and local sensitivities
Develop, maintain, and explain ratings guidelines to our stakeholders
Consult with Content Analysts on the factors that impact a title's rating
Lead cross-functional education, research, and innovation projects
Manage escalations related to ratings and advisories and articulate tradeoffs between different courses of action for team and company leadership
Advise on the appropriateness of trailers, imagery, and other supplemental materials appearing on-platform
Identify opportunities to increase efficiencies of current workflows and propose alternative solutions

Netflix is releasing content at a pace and scale unlike any studio or broadcast channel in history: all around the world, at the same time for over 265 million members. With so many different titles to choose from across such a range of tastes and cultural standards, our members need the information and context to be able to tell at a glance that what they’re watching is appropriate for their household.

We are looking for an experienced and passionate strategist for the Policy division of our Ratings team. The Ratings Team is a center of excellence for maturity ratings and advisories, working closely with Product, Content, and Public Policy teams at Netflix to empower members with trustworthy ratings guidance to make informed viewing choices for themselves and their families.

In this role, you will have the opportunity to help rate and classify Netflix’s rapidly growing catalog of content. It will require an understanding of global rating requirements, critical thinking and thorough analysis, policy development, operational aptitude to enforce those policies, clear written and verbal communication, and deep-level movie and television expertise. The work you do in this role will directly affect how our members decide what to watch.

Within the Product Metadata and Ratings team, you will serve as a trusted consultant to Content, working with our metadata, innovation, and classification teams to provide accurate global maturity ratings and advisories for our titles. You will collaborate with Public Policy and Comms to ensure that ratings and advisories are locally relevant. In the broader Product organization, you will partner with Globalization, Product Creative Studio, Operations, Consumer Insights, and Engineering to execute our overall maturity ratings strategy.

Key Responsibilities

Provide maturity ratings and advisory guidance to Content teams throughout the development of a title - from script to post-launch
Engage with external ratings boards and filmmakers/show executives, especially on high-profile titles, and provide detailed notes to help Content teams reach desired ratings
Communicate ratings information and rationale to Content teams, Public Policy, and Comms
Audit titles for accurate maturity ratings, content advisories, and local sensitivities
Develop, maintain, and explain ratings guidelines to our stakeholders
Consult with Content Analysts on the factors that impact a title’s rating
Lead cross-functional education, research, and innovation projects
Manage escalations related to ratings and advisories and articulate tradeoffs between different courses of action for team and company leadership
Advise on the appropriateness of trailers, imagery, and other supplemental materials appearing on-platform
Identify opportunities to increase efficiencies of current workflows and propose alternative solutions

Qualifications

7+ years in relevant fields such as global Content Classification, Standards & Practices, Trust & Safety, Content Moderation, Content Strategy, and Policy/Legal Operations
5+ years experience in highly cross-functional global roles gaining buy-in, alignment, and context from a variety of stakeholders
Critical thinking, creative problem-solving skills
Experience analyzing, adapting, and adopting government regulations
Knowledge of, and adherence to, global ratings boards’ standards and requirements
Strong judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns
Excellent verbal and written communication with experience explaining complex ideas to stakeholders
Experience crafting policy proposals that require research, data support, rationale, and cross-functional feedback
Experience with algorithm-assisted and vendor-supported workflows
Excellent project/program management skills, and/or a proven track record for operational excellence
Proficiency in the Google Suite, AirTable, or other database/ reporting/ tracking tools
Experience working with non-western cultures and knowledge of cultural content concerns
Proficiency in languages other than English is a plus
Experience managing content in languages other than English is a plus

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $210,000 - $500,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Netflix

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Netflix offers a streaming service with a wide variety of TV shows, movies, and documentaries, accessible on various internet-connected devices. Members can enjoy unlimited content without commercials, with the flexibility to watch anytime, anywhere, and change their plans as needed.

Company Stage

IPO

Total Funding

$120B

Headquarters

Los Gatos, California

Founded

1997

Growth & Insights

Headcount

6 month growth

↓ -1%

1 year growth

↑ 0%

2 year growth

↑ 2%

Benefits

Free lunches

Up to 12 months' maternity and paternity leave

Unlimited vacation days, within reason

Open working hours (at the California office)

Health, vision, and dental insurance

Employee stock purchase plan

Mobile phone discounts