Transcend: Director

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Business Systems Analysis

Job Category:

People Leader

All Job Posting Locations:

Beerse, Antwerp, Belgium, Little Island, Cork, Ireland, Ringaskiddy, Cork, Ireland

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States - Requisition Number: R-087437

Canada - Requisition Number: R-087891

Belgium and Ireland - Requisition Number: R-087892

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

We are searching for the best talent for a Transcend: Director, Global Template Owner (GTO) Innovative Medicine (IM) Operate State!

This hybrid position will be located in Titusville, New Jersey. Alternate hybrid locations may be considered in other Innovative Medicine Supply Chain (IMSC) hubs such as: Beerse, Belgium; Cork, Ireland; or Markham, Ontario (CAN). Remote work options may be considered on a case-by-case basis and if approved by the Company.

Are you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance? Apply today for this exciting opportunity to shape and set the future direction for supporting and improving our new process across all areas.

As a key leader in the IM Transcend Team and the IM Supply Chain organization, the Director will lead a team of functional experts in supporting and improving the process and capability for all the E2E process in the new business operating system. They will enable integration across the IM & J&J functions to embrace the solutions that support end to end (E2E) organization and requirements while maintaining the integrity and reliability of ERP template. The role will be accountable for working with a team of E2E experts in supporting the user base on the Transcend system and driving the ongoing process capability improvements for all capabilities. The role will include Bench-marking, continuous improvement, consistent process documentation, and product deployment through the various Transcend projects and continuous improvement releases. This individual must apply a refined, multi-functional tool-set of business expertise, technical knowledge, and digital acumen to effectively interact with a breadth of business stakeholders and global process owners. The successful candidate will engage and operate with program teams at an execution level, as well as with senior leadership at a strategic level.

KEY RESPONSIBILITIES:

• Collaborate with the Functional template owners and Functional CoE, and lead the Governance process with respect to capability improvements

• In partnership with Technology, sustain and manage the content & configuration elements of the system solution including process flows

• Partner with Master Data and ensure Delivery of connected master data and transaction data excellence that support IM Operations

• Ensure compliance with the IM and Transcend processes

• Forge effective partnerships with IT, in the development of the connection points with the Integration layer and seamlessly connect to the enterprise architecture, visualization and analytics design

• Work closely with the other Strategic Programs Lead to continuously embed best practice and agile methodologies in the support of IM Transcend system

• Ensure support across functions is established and maintained for deployed capabilities

• Leverage best practices across the enterprise, drive preventative action, enable enterprise/E2E knowledge-sharing and act as an escalation point for critical user issues

• Develop sustainment infrastructure to oversee and assist Super Users in providing access and security controls support for the systems according to the defined processes

• Establish a team of experts to provide system audit and inspection support

• Ensure all support documentation aligns with the IM Quality Management System requirements, including creation, revision, review, and approval when it is required

• Ensure Sustainment functional teams understand the impact systems standards and architecture changes will have on the template capabilities and the need to engage with the Change Control Board Create and maintain infrastructure of Change Control Boards

• Facilitate Business Case justification for Continuous Improvement changes, and lead implementations ensuring business readiness through oversight of Business Adoption and Documentation/Training Partner with J&J Technology (JJT)

• Consistently seek to establish best practices in Functional CoE engagement through actively participating in Continuous Improvement opportunities

• Develop team resources that can achieve functional excellence and have the ability to become SMEs for multiple functional areas over time through participating in targeted development programs Partner with Transcend and IM colleagues

• Collaborate with senior leaders to ensure design aligns strategies and roadmaps

• Partner with global template team of Supply Chain experts in design, development, maintenance and improvement of global business processes and integration points

QUALIFICATIONS:

EDUCATION:

• Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred

• Certifications are helpful in one or more of the following: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma /Process Excellence

EXPERIENCE AND SKILLS:

Required:

• Minimum 10 years of relevant work experience

• Business functional experience (i.e., Operations, Supply Chain, and/or Finance) working in a complex, multi-ERP / system environment

• Experience in operating or supporting large-scale ERP processes following transformation/implementation programs

• Experience in supporting, improving, developing, implementing, and leading operational technological processes within a global organization

• Strong interpersonal, relationship building, and negotiating/influencing skills, with demonstrated ability to collaborate and communicate at various levels including program teams / execution and senior leadership / strategic levels

• People management and development experience (direct or indirect reports and internal/external partners)

Preferred:

• Pharmaceuticals, Life Sciences, or other regulated industry experience

• Experience with business process design, engineering, or optimization

• Proven experience with large-scale SAP ERP replacement project(s)

• Experience effectively leading and governing multi-functional decision-making bodies

• Experience in deploying and/or improving standardized work processes, tools, and templates

OTHER:

• Requires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful

• May require up to 50% domestic and international travel depending on work location and business needs

• Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

#LI-Hybrid

Required Skills:

Preferred Skills:

Business Alignment, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Regulatory Compliance, Scripting Languages, Software Development Management, Succession Planning, Systems Development, Systems Management, Technologically Savvy

The anticipated pay range for this position, in the primary posting location, is:

€119,200.00 - €204,355.00

The anticipated pay ranges for additional locations are:

Ireland - The anticipated base pay range for this position is EUR 104,000.00 to EUR 179,515.00.

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.