Full-Time
Program Manager
Posted on 5/12/2026
Canon
5,001-10,000 employees
Global imaging, optics, and office solutions
Compensation Overview
$77.2k - $106k/yr
No H1B Sponsorship
Fairfax, VA, USA
In Person
On-site role; up to 40% overnight travel; must reside in the United States.
 Business & Strategy (1) |
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- Bachelor's degree in a relevant field or equivalent experience required
- 7 years related experience and management experience required
- Requires operations and financial knowledge, experience as a Program Manager in a Technology or Professional Services Environment
- Requires leadership ability, strong interpersonal and communications skills
- Requires problem solving and analytical skills
- Significant experience in a customer service oriented environment
- Experience interfacing with senior level customer contacts
- Position requires up to 40% overnight travel (valid driver’s license and acceptable driving record necessary)
- Directly manages assigned resources relative to full spectrum of the (1) Sales/TCO, (2) Implementation, and (3) Program -Management Processes at each assigned account.
- Supports the Change Management requirements at each assigned account by providing advisory around the leveraging of Change Management’s expertise, available metrics, and Canon Account team insight to implement activities designed to optimize program performance within targeted groups.
- Works with assigned managers and business unit leaders to ensure the effective leveraging of program metrics and other resources to develop and institute activities designed to optimize program performance and cost savings achievement.
- Develops and manages the relationship with the daily and senior level administrators within each assigned account.
- Resolves complaints escalated by the Program Administrator or other end users.
- Ensures all Canon products are represented in opportunities of interest.
- Maintains regular contact with key client contacts at each account.
- Ensures effective relationships are in place and being managed with third party suppliers/vendors, including the monitoring of performance against KPIs, SLAs, and/or customer expectations and the implementing of corrective actions as required.
- Ensures customer satisfaction and profitability by ensuring compliance with established standards and policies for the operation, as well as driving the management and development of site human resources.
- Works with Sales and Strategy in the formation of proposals for business expansion within existing clients.
- Supports the Strategy Team with operation analysis, recommendations and effective portfolio management in order to meet business expansion goals (service expansions and new service sales) within assigned accounts.
- Leads operations involvement in the sales process for new business generation in order to meet business expansion goals (new client sales).
- Ensures effective performance management with direct reports and oversee the annual performance management process.
- Completes the annual performance reviews for all eligible employees.
- Trains and mentors direct and indirect staff.
- Ensures effective two-way communication with direct reports and within area of responsibility.
- Coaches and develops direct reports and ensures it is effective in all areas of responsibility.
- Recruits and selects direct reports and key roles.
- Contributes to the succession planning process for management positions.
- Implements management by objectives for direct reports.
- Ensures all Human Resources matters are managed effectively and consistently.
- Manages the strategic allocation of resources.
- Supports corporate and business unit Human Resources initiatives.
- Creates and fosters a culture of continuous improvement.
- Ensures the effective implementation of the customer relations plan.
- Maintains operation compliance and standards.
- Facilitates the sharing of standard practices.
- Requests and coordinates resources in supporting the on-site operations.
- Accountable for the financial performance of accounts against budget.
- Ensures a structured plan for profit enhancement is in place.
- Develops and analyzes monthly performance progress reports; takes appropriate action.
- Manages forecasting as required.
- Participates in the development of productivity and performance measurements as required.
- Ensures contract compliance exists.
- Ensures effective and timely billing and invoicing processes are in place for each assigned account.
Canon makes imaging and optical products for consumers and businesses, including cameras, lenses, printers, and document-management software, and it sells high-precision semiconductor lithography and OLED manufacturing equipment. Its medical division provides diagnostic imaging systems such as MRI, CT, and ultrasound. Canon combines precision optics, sensors, and imaging software to capture and process visual information, while its industrial gear uses optical systems and precision mechanics for fabrication facilities. The company differentiates itself by offering integrated solutions across consumer, office, industrial, and medical imaging at a global scale, supported by R&D and acquisitions, with a goal to lead in imaging and optics while expanding into high-value markets and pursuing sustainability under its Kyosei philosophy.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Tokyo, Japan
Founded
1937
Simplify's Take
What believers are saying
- New 67,518 sqm factory increases lithography capacity 50%, starting September operations.
- Nanoimprint lithography achieves 5nm miniaturization with lower power and cost than photolithography.
- Back-end lithography systems generate 30% of sales from all major semiconductor manufacturers.
What critics are saying
- ASML's High-NA EUV systems capture 70% advanced node market from Canon's i-line steppers.
- Memory chip cost surge cuts FY operating income to $2.85B, compressing margins.
- Philippine laser printer plant closure eliminates printing revenue as demand falls globally.
What makes Canon unique
- Canon ships FPA-1200NZ2C nanoprint lithography machine to Texas Institute for Electronics.
- Canon launches nanoimprint lithography rivaling ASML's EUV for 5nm nodes at lower cost.
- Canon opens first lithography factory in 21 years, boosting mature node i-line and KrF production.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Profit Sharing
Paid Vacation
Professional Development Budget
Employee Discounts
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