Loan Operations Specialist I
Posted on 3/22/2023
INACTIVE
Credible

201-500 employees

Multi-lender marketplace
Company Overview
Credible's mission is to give you the tools and power you need to make confident financial decisions.
Financial Services

Company Stage

N/A

Total Funding

$75.4M

Founded

2012

Headquarters

Durham, North Carolina

Growth & Insights
Headcount

6 month growth

-4%

1 year growth

-9%

2 year growth

-30%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
REST APIs
CategoriesNew
Software Engineering
Requirements
  • BA/BS or higher in Business Administration, Operations, Finance, Economics, or related fields preferred. Equivalent work experience is also considered
  • Banking, lending or financial background and experience desired, but a demonstrable ability to accept new challenges and learn things quickly also considered
  • Must be willing to work independently with minimal supervision and have a collaborative team first mindset
  • Proficiency with Microsoft and G-Suite products is desired
Responsibilities
  • Evaluate, analyze and process customer requests for student loan refinancing and student loans with ad-hoc assistance in other verticals and support for recurring projects across the business as required
  • Generate outbound calling campaigns in coordination with the customer success team to gather necessary information from clients before loan submission
  • Identify submitter bugs with occasional testing of tickets to address them
  • With the rest of the team track, monitor, collect, and upload reporting for lenders from multiple verticals
  • Take on increasingly more challenging roles and projects beyond the core Loan Operations team responsibilities