Loan Operations Specialist I
Posted on 3/22/2023
INACTIVE
Multi-lender marketplace
Company Overview
Credible's mission is to give you the tools and power you need to make confident financial decisions.
Financial Services
Company Stage
N/A
Total Funding
$75.4M
Founded
2012
Headquarters
Durham, North Carolina
Growth & Insights
Headcount
6 month growth
↓ -4%1 year growth
↓ -9%2 year growth
↓ -30%Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
REST APIs
CategoriesNew
Software Engineering
Requirements
- BA/BS or higher in Business Administration, Operations, Finance, Economics, or related fields preferred. Equivalent work experience is also considered
- Banking, lending or financial background and experience desired, but a demonstrable ability to accept new challenges and learn things quickly also considered
- Must be willing to work independently with minimal supervision and have a collaborative team first mindset
- Proficiency with Microsoft and G-Suite products is desired
Responsibilities
- Evaluate, analyze and process customer requests for student loan refinancing and student loans with ad-hoc assistance in other verticals and support for recurring projects across the business as required
- Generate outbound calling campaigns in coordination with the customer success team to gather necessary information from clients before loan submission
- Identify submitter bugs with occasional testing of tickets to address them
- With the rest of the team track, monitor, collect, and upload reporting for lenders from multiple verticals
- Take on increasingly more challenging roles and projects beyond the core Loan Operations team responsibilities