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Senior Associate, Customer Resiliency Transaction Testing
Posted on 6/21/2022
McLean, VA, USA • Richmond, VA, USA
Experience Level
Desired Skills
Data Analysis
  • High School Diploma, GED or equivalent certification
  • At least 1 year of experience in audit, compliance, risk management, control, or transaction reviews
  • Demonstrate an understanding of business processes and related credit policy standards
  • Execute test assessments, continually validating and improving existing design
  • Obtain and analyze data, supporting and initiating efforts to improve data sourcing and innovation with business partners and IT support teams
  • Manage to schedules to ensure all results are completed within established timeframes and documented within systems of record
  • Establish and maintain strong relationships with Credit Policy Advisors, Risk Offices, and Business Areas
  • Demonstrate strong problem-solving and conceptual skills
  • Demonstrate strong written and verbal communication skills
  • Exercise professional skepticism and judgment
  • Demonstrate creative thinking to drive continuous process improvements
  • Maintaining details on process operations
Desired Qualifications
  • Bachelor's Degree
  • 2+ years of financial services consumer compliance monitoring, auditing, risk management, or compliance experience
  • 1+ years of collections or recoveries experience
Capital One

10,001+ employees

Sixth largest bank and financial service provider
Company Overview
Capital One was founded on the belief that no one should be locked out of the financial system. Their deep commitment to financial inclusion is reflected in their business, community partnerships, philanthropy, and most importantly, support for customers. Capital One is on a mission to change banking for good.
  • Medical, Dental, & Vision coverage
  • Onsite Health Centers
  • Prescription saving with network of local pharmacies
  • Stock Purchase Plan
  • Education Assistance
  • 401(k)
  • Flexible Spending Accounts
  • Life and Disability insurance
  • Generous paid time off + corporate & floating holidays
  • Registered dieticians on site, cooking classes and free virtual fitness classes
  • Employee Assistance Program
Company Values
  • Creating financial tools that enrich lives
  • Building thriving communities
  • Advocating for an inclusive society
  • Do the Right Thing