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Full-Time

Head of Risk Operations

Posted on 6/18/2024

Shakepay

Shakepay

51-200 employees

Cryptocurrency exchange and wallet for Canadians

Financial Services
Crypto & Web3

Senior

Remote in Canada

Category
Supply Chain Management
Quality Control & Compliance
Operations & Logistics
Required Skills
Communications
Management
Requirements
  • 8+ years of full-time experience in risk management at a fintech company
  • Experience driving material change in an operational team at scale
  • Experience with industry fraud prevention tools and technology
  • Strong ability to build and maintain relationships with vendors and key stakeholders at all levels across the organization
  • Capable leader with a passion for developing high performance teams
  • Strong collaboration skills with technical teams (engineering, data & product)
  • Track record of facilitating a data-driven culture
  • Thrive in a fast-paced environment
Responsibilities
  • Lead a team of operational individuals responsible for keeping the platform safe from fraud and risk
  • Guide data scientists dedicated to the risk function
  • Implement an effective risk management strategy balancing customer friction with fraud detection and operational complexity
  • Partner with product teams to ensure fraud and risk controls are considered for all product launches
  • Drive risk management technology strategy by creating a detection framework to mitigate losses and protect the user base
  • Build fraud insight reporting for operational efficiencies and business communications
  • Develop and implement risk management policies and procedures to simplify cross-functional operations
  • Scale fraud operations by breaking down silos across financial services products
  • Influence the design of user experience around fraud and security controls
  • Oversee vendor relationships for cost-effective sourcing and quality of service
  • Create accountability and lead by a performance-oriented culture

Shakepay provides a user-friendly platform for Canadians to buy and earn bitcoin, and conduct peer-to-peer transactions, with a focus on promoting widespread bitcoin adoption. The platform likely utilizes blockchain technology and digital wallets to enable seamless bitcoin transactions.

Company Stage

Series A

Total Funding

$36M

Headquarters

Montreal, Canada

Founded

2015

Growth & Insights
Headcount

6 month growth

15%

1 year growth

28%

2 year growth

8%
INACTIVE