Full-Time
Head of Risk Operations
Confirmed live in the last 24 hours
Bitcoin buying and peer-to-peer transactions platform
Crypto & Web3
Financial Services
Senior
Remote in Canada
Required Skills
Communications
Management
Requirements
- 8+ years of full-time experience in risk management at a fintech company.
- Experience driving material change in an operational team at scale.
- Experience with industry fraud prevention tools and technology.
- Strong ability to build and maintain relationships with vendors and key stakeholders at all levels across the organization.
- Capable leader with a passion for developing high performance teams.
- Strong collaboration skills with technical teams (engineering, data & product).
- Track record of facilitating a data-driven culture.
- Thrives in a fast-paced environment.
Responsibilities
- Lead a team of operational individuals responsible for keeping the platform safe from fraud and risk through loss analysis and reviews of suspicious activity.
- Guide data scientists dedicated to the risk function.
- Implement an effective risk management strategy balancing customer friction with fraud detection and operational complexity.
- Partner closely with product teams to ensure fraud and risk controls are a key consideration for all product launches.
- Drive the risk management technology strategy by creating a detection framework that mitigates losses and protects the user base.
- Build fraud insight reporting to drive operational efficiencies, rule optimizations, and business communications.
- Develop and implement risk management policies and procedures simplifying cross-functional operations.
- Scale fraud operations by breaking down silos across all financial services products while collaborating with operations, customer support, and compliance teams.
- Influence the design of the user experience around fraud and security controls throughout the customer journey.
- Oversee vendor relationships to ensure cost-effective sourcing and quality of service.
- Create accountability and lead by a strong, performance-oriented culture.
As a leader in facilitating bitcoin transactions in Canada, this company offers a dynamic work environment at the forefront of digital currency solutions. It provides a unique opportunity to engage with advanced blockchain technology and digital wallets, fostering a culture that supports professional growth in the fintech sector. This focus on user-friendly cryptocurrency transaction solutions not only promotes innovation but also positions the company at the cutting edge of financial technology.
Company Stage
Series A
Total Funding
$36M
Headquarters
Montreal, Canada
Founded
2015
Growth & Insights
Headcount