Full-Time

Member Experience Manager

Confirmed live in the last 24 hours

Industrious

Industrious

501-1,000 employees

Premium flexible workspaces for businesses

Real Estate

Compensation Overview

$65k - $75kAnnually

+ Performance-related bonus

Mid, Senior

New York, NY, USA

In-person role, based on site 5 days a week; candidates must live within an easy commute of New York City.

Category
Customer Success Management
Sales & Account Management
Requirements
  • Candidates must live within an easy commute of New York City.
  • No member request is too big or too small for you to handle.
  • You’re energized by people and work well in a team.
  • Your attention to detail is something people comment on.
  • You’re resilient. You know growth only comes from embracing challenging and unpredictable days.
  • You’re willing to get your hands dirty one minute and think big picture the next.
Responsibilities
  • You’re the connector and the person everyone knows.
  • As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation.
  • You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking.
  • Your drive makes you excited to connect with the broader business community.
  • You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work.
  • Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs.
  • You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen.

Industrious provides flexible workspaces designed to improve productivity and enhance corporate culture for businesses of all sizes. Their offerings include a range of membership plans, such as month-to-month and long-term leases, which allow companies to adapt quickly to their workspace needs. The workspaces are fully equipped and aim to create an environment similar to those found in leading tech companies, making them appealing to businesses that want to attract and keep talented employees. Unlike many competitors, Industrious focuses on high-quality office spaces in major urban areas and collaborates with brokers to broaden its market presence. The goal of Industrious is to support businesses in creating productive work environments that foster growth and innovation.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$313.2M

Headquarters

New York City, New York

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Hybrid work models increase demand for flexible workspaces like Industrious.
  • Global coworking space market projected to grow at 12% CAGR until 2028.
  • Acquisitions in Asia-Pacific and Europe expand Industrious' market presence.

What critics are saying

  • Increased competition from local coworking spaces in key markets.
  • Challenges in integrating international acquisitions may strain resources.
  • Merger with CBRE's Hana may lead to internal restructuring challenges.

What makes Industrious unique

  • Industrious offers premium flexible workspaces enhancing productivity and corporate culture.
  • The company provides scalable membership plans for startups to large enterprises.
  • Industrious mimics tech giants' environments, attracting companies seeking to retain top talent.

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