Full-Time

Manager – Product Analytics

Posted on 7/3/2024

Jobber

Jobber

501-1,000 employees

SaaS platform for home service management

Consumer Software
Enterprise Software

Mid, Senior

Remote in Canada

Category
Product Analytics
Product
Required Skills
Python
Data Science
SQL
Marketing
Data Analysis
Requirements
  • Deep, hands-on experience creating and delivering custom analytics for SaaS product development
  • Experience leading and growing a team of analysts
  • Expert-level SQL programming skills
  • Solid understanding of complex relational data structures
  • Data Science experience and Python are an asset
  • Experience in designing & productionalizing user-friendly product usage data is an asset
  • Strong business acumen, strategic thinking, ability to see how the big picture and weigh pros and cons of different options
  • Analytical creativity and flexibility
  • Ability to design solutions under data & time constraints
Responsibilities
  • Manage & oversee the work of Product Analytics team through stakeholder relationship management, defining projects’ scope of work, project prioritization & allocation, and ongoing people leadership & mentorship
  • Be a thought partner to department leadership by proactively proposing analytical solutions and data insights that drive improvement in product functionality, user experience, pricing and other product development and / or marketing decisions
  • Collaborate with department leadership and stakeholders to understand their business objectives, translate business objectives into proposed solutions (e.g. analysis, KPIs, BI, Data Science)
  • Perform (hands-on) analysis to drive insights, and inform business recommendations or marketing / PR content
  • Provide BI & Data Platform teams with requirements for product analytics data modelling, reports and dashboards
  • Collaborate with Data Science team on ML / AI developments supporting Product Analytics, GTM Marketing strategy and development of automated A/B testing capabilities
  • Advocate and propagate philosophy of impact-based opportunity assessment and quantify the impact assessment of all new ideas for product and experience’ improvement
  • Support experimentation initiatives by providing requirements for A/B design and executing success measurement and quantification

Jobber provides software solutions tailored for home service businesses, helping them manage operations like quoting, scheduling, invoicing, and payment collection. The platform operates on a subscription model, allowing small to medium-sized businesses in industries such as cleaning, landscaping, plumbing, and HVAC to access its features for a recurring fee. Jobber simplifies the management process, making it easier for businesses to serve their customers. It includes a mobile app and offers unlimited one-on-one support, along with resources like salary reports to assist in hiring. Jobber's goal is to enhance the efficiency and effectiveness of home service businesses.

Company Stage

Series D

Total Funding

$180.7M

Headquarters

Edmonton, Canada

Founded

2011

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Jobber's AI-powered Copilot enhances business strategies and operations.
  • The partnership with Stripe offers embedded financial services for better cash flow management.
  • Jobber's new marketing tools help businesses grow through online reviews and campaigns.

What critics are saying

  • Increased competition from AI-driven platforms may reduce Jobber's market share.
  • Economic fluctuations could impact small businesses' ability to afford Jobber's services.
  • Integration issues with third-party services may lead to customer dissatisfaction.

What makes Jobber unique

  • Jobber offers a comprehensive SaaS platform for home service businesses.
  • The platform integrates AI tools like Jobber Copilot for enhanced decision-making.
  • Jobber's subscription model includes features like quoting, scheduling, and invoicing.

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Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Parental Leave

Professional Development Budget

Wellness Program

INACTIVE