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Full-Time

Manager – Product Analytics

Confirmed live in the last 24 hours

Jobber

Jobber

501-1,000 employees

SaaS platform for home service management

Robotics & Automation
Consulting
Consumer Software
Enterprise Software
Aerospace
Defense

Mid, Senior

Remote in Canada

Category
Product Analytics
Product
Required Skills
Python
Data Science
SQL
Marketing
Data Analysis
Requirements
  • Deep, hands-on experience creating and delivering custom analytics for SaaS product development
  • Experience leading and growing a team of analysts
  • Expert-level SQL programming skills
  • Solid understanding of complex relational data structures
  • Data Science experience and Python are an asset
  • Experience in designing & productionalizing user-friendly product usage data is an asset
  • Strong business acumen, strategic thinking, ability to see how the big picture and weigh pros and cons of different options
  • Analytical creativity and flexibility
  • Ability to design solutions under data & time constraints
Responsibilities
  • Manage & oversee the work of Product Analytics team through stakeholder relationship management, defining projects’ scope of work, project prioritization & allocation, and ongoing people leadership & mentorship
  • Be a thought partner to department leadership by proactively proposing analytical solutions and data insights that drive improvement in product functionality, user experience, pricing and other product development and / or marketing decisions
  • Collaborate with department leadership and stakeholders to understand their business objectives, translate business objectives into proposed solutions (e.g. analysis, KPIs, BI, Data Science)
  • Perform (hands-on) analysis to drive insights, and inform business recommendations or marketing / PR content
  • Provide BI & Data Platform teams with requirements for product analytics data modelling, reports and dashboards
  • Collaborate with Data Science team on ML / AI developments supporting Product Analytics, GTM Marketing strategy and development of automated A/B testing capabilities
  • Advocate and propagate philosophy of impact-based opportunity assessment and quantify the impact assessment of all new ideas for product and experience’ improvement
  • Support experimentation initiatives by providing requirements for A/B design and executing success measurement and quantification

Jobber offers a software platform that helps home service businesses manage their operations more effectively. The platform includes tools for quoting, scheduling, invoicing, and payment collection, allowing businesses to streamline their processes. Clients can create and send quotes, schedule jobs, generate invoices, and collect payments, all from a single interface. Jobber stands out from competitors by providing a mobile app and unlimited one-on-one support, ensuring that users have the assistance they need. The company's goal is to simplify the management of service businesses, making it easier for them to operate and serve their customers.

Company Stage

Series D

Total Funding

$183.5M

Headquarters

Edmonton, Canada

Founded

2011

Growth & Insights
Headcount

6 month growth

7%

1 year growth

19%

2 year growth

42%
Simplify Jobs

Simplify's Take

What believers are saying

  • Jobber's recent $100M+ Series D funding round positions it for significant growth and expansion in the home service industry.
  • The company's continuous innovation, such as the launch of marketing tools and online booking features, demonstrates its commitment to enhancing user experience and operational efficiency.
  • Recognition as one of Canada's Top Growing Companies for four consecutive years highlights Jobber's strong market presence and growth trajectory.

What critics are saying

  • The highly competitive SaaS market for home service businesses could pressure Jobber to continuously innovate to maintain its market position.
  • Integration challenges with third-party services like CallRail and PATLive could lead to potential disruptions or customer dissatisfaction.

What makes Jobber unique

  • Jobber's focus on small to medium-sized home service businesses allows it to tailor its features specifically to the needs of this niche market, unlike broader SaaS platforms.
  • The integration with CallRail and PATLive enhances Jobber's platform by providing advanced lead intelligence and 24/7 answering services, setting it apart from competitors.
  • Jobber's new marketing tools and online booking feature streamline operations and customer acquisition, making it easier for businesses to grow without increasing their workload.