Payroll Associate @ Cast & Crew

Payroll Associate

Posted on 4/5/2023

INACTIVE

51-200 employees

Entertainment payroll services company

Company Overview

Cast & Crew is on a mission to transform the entertainment industry by streamlining how great content is made. The company operates as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools.

Locations

Burbank, CA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Customer Service

Communications

CategoriesNew

Accounting

Customer Success & Support

Requirements

Experience in a customer/client support role
Understanding of general wage and hours rules (overtime, meal penalties, W2 processing)
Strong data entry skills, including accurately entering, transferring, and/or verifying information with strict attention to detail
Strong interpersonal skills and effective, clear communication skills
Strong organizational and prioritizing skills with ability to meet strict deadlines
Working knowledge of PC systems, including Microsoft Office
Quick learning ability - able to learn and retain technical products and systems
Ability to work effectively with a team to develop strong working relationships with personnel from all levels of the organization
Self-motivated, critical thinker, with problem solving skills
Able to work overtime as needed

Responsibilities

Support tasks associated with the preparation, approval, processing, and completion of time-sensitive payroll
Provide superior customer service to clients and maintain strong relationships
Communicate with clients promptly regarding payroll questions and escalate issues, requests, and/or questions when appropriate
Aide coordinators and other team members with clients and/or payroll entry depending on payroll volume and deadlines
Perform quality check on payrolls to ensure they are entered correctly per specific client protocol (this may include deductions, manually calculated handling fees, and tax adjustments) and compliant with Federal and State wage and hour laws and Union contracts
Document and maintain assigned payrolls in the appropriate directory, software, or file, ensuring deadlines are met
Process adjustments and corrections as needed
Coordinate with the Accounting department to ensure funds are received prior to releasing payroll or prior to releasing a foreign wire when applicable
Perform other related duties as assigned

Desired Qualifications

Bachelor's degree
Hands-on experience processing a timecards
Experience with either entertainment union payroll or high volume multi-state payroll

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades.

We grew from a modest small business in 1976 to be the premiere provider of entertainment technology and solutions, staying true to our mission of modernizing content production and leading the digital transformation within the industry. With a global workforce across a host of storied brands, our cloud-based technology and industry expertise span all areas of produced and live entertainment, from film, television, streaming, to advertising, live events, and short-form.

Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

Payroll Associate

Regular Full-Time

Offsite Local (Burbank, CA)

Position Overview

The Payroll Associate is responsible for ensuring that assigned and team client payrolls are processed timely and accurately.

Core Responsibilities

Support tasks associated with the preparation, approval, processing, and completion of time-sensitive payroll.
Provide superior customer service to clients and maintain strong relationships.
Communicate with clients promptly regarding payroll questions and escalate issues, requests, and/or questions when appropriate.
Aide coordinators and other team members with clients and/or payroll entry depending on payroll volume and deadlines.
Perform quality check on payrolls to ensure they are entered correctly per specific client protocol (this may include deductions, manually calculated handling fees, and tax adjustments) and compliant with Federal and State wage and hour laws and Union contracts.
Document and maintain assigned payrolls in the appropriate directory, software, or file, ensuring deadlines are met.
Process adjustments and corrections as needed.
Coordinate with the Accounting department to ensure funds are received prior to releasing payroll or prior to releasing a foreign wire when applicable.
Perform other related duties as assigned.

Key Qualifications

Experience in a customer/client support role.
Understanding of general wage and hours rules (overtime, meal penalties, W2 processing).
Strong data entry skills, including accurately entering, transferring, and/or verifying information with strict attention to detail.
Strong interpersonal skills and effective, clear communication skills.
Strong organizational and prioritizing skills with ability to meet strict deadlines.
Working knowledge of PC systems, including Microsoft Office.
Quick learning ability – able to learn and retain technical products and systems.
Ability to work effectively with a team to develop strong working relationships with personnel from all levels of the organization.
Self-motivated, critical thinker, with problem solving skills.
Able to work overtime as needed.

Preferred Qualifications

Bachelor’s degree.
Hands-on experience processing a timecards.
Experience with either entertainment union payroll or high volume multi-state payroll.

Special Work Conditions

Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location.

The compensation range for this position is:

$20—$23 USD

Benefits

Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Life/AD&D; LTD, additional voluntary benefits such as STD, Vision, paid vacation, holidays, and sick pay; 401(k) and employer match, Additional Life Insurance, health and wellness programs, employee discounts, and other perks!

Note: Cast & Crew benefits are subject to eligibility requirements.

Due to the high volume of applicants, it is likely that only shortlisted candidates will be contacted. Candidates must be currently authorized to work in the U.S.

CA residents: Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.