Full-Time

Product Operations Lead

Posted on 9/20/2024

Stitch Fix

Stitch Fix

1,001-5,000 employees

Personalized online styling and clothing delivery

Data & Analytics
Consumer Goods

Compensation Overview

$173k - $185.5kAnnually

+ Restricted Stock Units

Senior

San Francisco, CA, USA

Category
Product Operations
Product
Required Skills
Agile
Communications
Management
JIRA
Asana
SCRUM
Requirements
  • You have a bachelor's degree in a related field with 5-8 years of experience in product operations, product management, strategy operations, program management, strategy consulting, or a similar role.
  • You have demonstrated experience navigating complex business problems with the ability to identify and connect cross-functional dependencies in order to drive execution that leads to tremendous customer and financial impact.
  • You have a proven track record of managing a large-scale portfolio of projects with multi-disciplinary teams (e.g. 50+ workstreams across 10+ teams), whose success was enabled because of your unique ability to organize key data to successfully meet company wide timelines.
  • You are a strong communicator, with extensive experience influencing and distilling complex problems for different audiences, no matter the discipline or level.
  • You have experience mastering product management tools (e.g. Asana, Jira) and methodologies (e.g. Scrum, Agile).
  • You thrive working collaboratively in a fast-paced environment. You are not just comfortable with change, but you excel at creating structure amidst ambiguous situations without a playbook.
  • You are a self-motivated and proactive problem solver with a strong sense of ownership.
  • You believe in our mission of helping our clients to look, feel, and be their best selves.
Responsibilities
  • Drive OKR and Product Roadmap: Lead the development and management of OKRs and its operating cadence to align product goals with company objectives. Keep the product roadmap up-to-date, reflecting priorities and timelines.
  • Drive End-to-End Execution: Enable a portfolio of product launches from translating user insights into actionable opportunities across product teams to ensuring smooth launches, to strengthening post-launch processes and feedback loop.
  • Manage Tools and Communication Forums: Oversee the tools and platforms used by the product team to ensure effective execution, collaboration. and information flow.
  • Facilitate Cross-Functional Collaboration: Organize and lead discussions across teams and executive leadership to drive progress, enterprise visibility, and ability to make informed tradeoff decisions. Ensure dependencies are well established and enable partners with relevant and timely information and resources.
  • Track Impact: Monitor and report on the impact of product initiatives across the department.
  • Develop Business Processes at Scale: Streamline product development processes to enhance efficiency. Create and maintain product documentation standards and guides. Build and manage an internal knowledge base to support team visibility, collaboration, and learning & development. Spot opportunities to unlock engineering and product development velocity. Find ways to automate or simplify.
  • Partner with Tech Leadership Team: Identify team, organizational, and continuous education opportunities. Support onsite planning. Drive special projects to identify and execute new opportunities and technologies.

Stitch Fix offers a personalized online styling service that provides curated fashion selections to clients, primarily targeting busy professionals and fashion enthusiasts. Clients begin by completing a style profile that includes their size, style preferences, and budget. Using this information, Stitch Fix's stylists, aided by algorithms, select clothing items and accessories tailored to each individual. These items are shipped directly to clients' homes, allowing them to try on the selections at their convenience. Clients only pay for what they choose to keep, while a styling fee is charged for each shipment, which can be credited towards purchases. Stitch Fix differentiates itself from competitors by combining a subscription-based model with direct sales and focusing on personalized service. The company's goal is to simplify the shopping experience and expand its offerings, including direct buy options and international markets.

Company Stage

IPO

Total Funding

$46.3M

Headquarters

San Francisco, California

Founded

2011

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

-14%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for personalized fashion boosts Stitch Fix's market potential.
  • Digital retail subscriptions are growing, aligning with Stitch Fix's business model.
  • AI and virtual try-on tech can enhance Stitch Fix's service offerings.

What critics are saying

  • Rising competition from digital styling platforms like The Floorr.
  • Economic challenges may reduce consumer spending on Stitch Fix's services.
  • Demand for personalized expertise may strain Stitch Fix's stylist resources.

What makes Stitch Fix unique

  • Stitch Fix uses data algorithms for personalized fashion recommendations.
  • The company offers a unique subscription-based and direct sales business model.
  • Stitch Fix combines personal stylists with AI to enhance client experience.

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