Servicenow Solution Architect
Confirmed live in the last 24 hours
Remote • United States
Experience Level
Desired Skills
UI/UX Design
  • 8-12 years of IT Services and proven business architecture experience
  • Minimum 4 years preferred work experience on the ServiceNow platform
  • Expert level proficiency with ITOM/CMDB product line including
  • Experience with implementing integrations with ServiceNow ITOM and CMDB process (Discovery, Service Mapping, Event Management, CMDB/CSDM, Cloud Management, Orchestration)
  • Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, SOAP, SCP, FTPS
  • Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc
  • Passion in engineering science and technology. Applying principles, techniques, procedures, and equipment to the design and production of managed services
  • Collaboration with customers is something you love to do! Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Thrives in strategic planning, resource allocation, production methods, and coordination of people and resources
  • Adapts quickly in a fast-paced environment!
  • Serve as a primary technical point of contact and key interface for ServiceNow ITOM project solutions
  • Define technical solutions for architecture and design that are aligned with client's business solutions, within ITOM/CMDB implementations best practices
  • Manage all aspects of ServiceNow based application and systems development, design, coding, debugging, troubleshooting and query optimization
  • Contribute, create, and customize ITOM ServiceNow applications and solutions
  • Presales Demo and Proof of Value for prospective customers
  • Conduct requirements analysis sessions, customer workshops and technical guidance to capture all necessary technical design for the best implementation solution
  • Collaborate with Delivery Management on creating a plan that drives results based on the customers' requirements and budget
  • Research industry impact and innovative opportunities to propose product enhancements
  • Provide engineers with architectural blueprints/requirements for implementations
  • Draft use proposals (SOW), use cases and functional requirements documents
  • Provide technical assistance in a pre-sale's capacity and Proof of Value for prospective clients

501-1,000 employees

Enterprise employee service portal company
Company Overview
NewRocket is on a mission to help create the best employee experiences that improve the way the world works. NewRocket delivers meaningful experiences and extraordinary results with ServiceNow by bringing innovative and creative solutions to financial services, healthcare, government, insurance, and technology companies.
  • Competitive compensation
  • Health, dental, vision, & disability
  • Retirement savings
  • Flexible PTO
  • Continued learning
  • Remote friendly
  • Employee Matter Program
  • Boosted on-boarding program
Company Core Values
  • Excellence
  • Creativity
  • Integrity
  • Teamwork
  • Empathy