Key Responsibilities

• Oversee all local functions including service, customer experience, marketing and people ops
• Hold responsibility for P&L and balance sheet optimization
• Identify, hire, develop and retain talent across all organizational levels
• Develop and implement strategic plans to drive business growth, expand market share, and achieve financial objectives
• Foster a culture of continuous improvement, driving operational efficiency
• Champion a customer-centric approach and ensure exceptional service delivery
• Adhere to and uphold compliance with applicable regulations, industry standards, and safety protocols per LSP guidelines  

Key Qualifications and Skills

• 7+ years proven experience in a leadership role, preferably within the home service industry or a “team of teams” environment (e.g., military, manufacturing, logistics, field services, etc.)
• Strong analytical skills with an ability to turn financial and operational data into actionable strategic insights
• Effective leader capable of building and leading a winning team
• Outstanding communication and interpersonal skills, with the ability to build relationships with employees, customers, and stakeholders
• Proficiency in using technology and software systems to drive operational efficiencies.
• Knowledge of ServiceTitan, a plus.