Training and Enablement Manager

Company Description

TurnCare™ is revolutionizing patient care by leveraging advanced, data-driven technology to promote enhanced mobility, improved perfusion, and better healthcare outcomes. Our innovative Guardian System provides continuous patient mobility monitoring and real-time insights, empowering clinicians to ensure early and sustained mobility. Partnering with healthcare providers, TurnCare™ is dedicated to enhancing quality, efficiency, and transparency in patient care. Through our commitment to cutting-edge solutions, we are shaping a future of smarter and safer healthcare practices.

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Role Description 

The Training & Enablement Manager is responsible for designing, implementing, and continuously improving the learning strategy that enables our commercial and broader organization to perform at a high level. This role develops onboarding programs, sales methodology, product education, clinical competency, commercial processes, and field readiness initiatives that accelerate productivity and drive consistent execution across the customer lifecycle.  Working cross-functionally with Sales Leadership, Marketing, Clinical, Product Management, Operations, and Human Resources, this individual ensures every team member has the knowledge, skills, tools, and confidence to successfully acquire, launch, and grow customer partnerships.

The ideal candidate is a builder who thrives in a fast-paced, high-growth environment where priorities evolve quickly and continuous improvement is expected. They are equally comfortable developing long-term enablement strategies as they are rolling up their sleeves to create training content, facilitate workshops, solve operational challenges, and execute against aggressive timelines.  This individual is a strategic thinker and an exceptional operator, someone who can see the big picture while flawlessly managing the details required to bring initiatives to life. They are resourceful, self-directed, and energized by ambiguity, with the ability to quickly adapt as the organization grows, products evolve, and business priorities shift.

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Duties & Responsibilities:

Training, Onboarding and Education Strategy

• Develop and execute the company’s enablement strategy aligned with business objectives.
• Build scalable onboarding and continuing education programs.
• Create competency-based learning paths by role.
• Maintain annual enablement roadmap and curriculum.
• Define milestone assessments and readiness checkpoints.
• Measure time to productivity and onboarding effectiveness.
• Partner with commercial leaders on field coaching and development to assess skill gaps, develop coaching strategies, conduct ride-along, facilitate role-playing sessions, deliver reinforcement training, and support leadership coaching initiatives.
• Develop training curricula, learning pathways, and certification programs.
• Support ongoing reinforcement of training through structured learning plans and field enablement activities.
• Ensure consistent adoption of best practices across the commercial organization. 

Organizational Scaling & Cross-Functional Alignment

• Serve as a central point of coordination between commercial, clinical, product, marketing, and operational teams.
• Build repeatable playbooks for key business processes.
• Drive organizational readiness for product launches and strategic initiative.
• Ensure roles, responsibilities, and workflows are clearly defined across stakeholders.

Systems, Tools & Data Management

• Serve as a key business owner for commercial technology platforms.
• Drive process optimization within technology platforms.
• Create dashboards, reporting frameworks, and business insights to show effectiveness.
• Improve data quality, governance, and reporting consistency across the organization.
• Evaluate and implement tools that improve efficiency, collaboration, and scalability.

Program & Change Management

• Lead organizational change initiatives associated with new processes, systems, and business strategies.
• Develop communication plans, adoption strategies, and stakeholder engagement approaches to support change management.
• Measure adoption and effectiveness of enablement and operational initiatives.
• Manage strategic projects from planning through execution and sustainment.

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Qualifications

Required: 

• Bachelor's degree
• 5+ years of experience in commercial training, sales enablement, clinical education, or commercial operations.
• Experience in medical device, healthcare technology, or life sciences.
• Experience developing adult learning programs.
• Strong presentation and facilitation skills.
• Experience working cross-functionally with commercial organizations.
• Excellent written and verbal communication skills.
• Project management experience.

Preferred: 

• Clinical background (RN, PT, OT, or similar)
• LMS administration experience
• Instructional design experience

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Work Environment 

• Travel 50% of the time, including overnight stays and occasional weekend commitments

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Salary Range: 

• $130,000 - $160,000 annually 

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TurnCare, Inc. is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law.