INACTIVE
Full-Time
Macintosh Systems Administrator II
Weather and digital media company
Data & Analytics
Mid
State College, PA, USA
Required Skills
Communications
Customer Service
Requirements
- At least four years of Macintosh systems administration experience in a mission critical 24/7 zero down time environment
- Experience with electronic desktop publishing and all of the major publishing software
- Expert in the troubleshooting and repair of Macintosh hardware and software
- Expertise in the configuration and maintenance of Macintosh hardware and software
- Expert experience in utilizing Apple Remote desktop and MDM solutions
- Experience utilizing Macintosh technology for professional audio applications
- Fluent with Office, Filemaker Pro, Filemaker Pro Server, Adobe Products and common office communication and productivity tools
- Able to work effectively under stress
- Apple Technical Certification
- High level of personal integrity, and the ability to professionally handle confidential matters and demonstrate the appropriate level of judgment and maturity
- High attention to detail
- Optimistic and helpful attitude: You are a team player and will offer to help out whenever possible
- Takes initiative to continually learn & enhance technical knowledge & skills
Responsibilities
- Manage the Macintosh platform in AccuWeather
- Administer and maintain all Macintosh based servers, workstations, and backups in a mission critical 24/7 zero down time environment
- Assist in the specification of all Macintosh related purchases and upgrades including both hardware and software
- Collaborate with all members of AccuWeather's IT group to coordinate and integrate AccuWeather's Macintosh systems with the rest of AccuWeather's computer systems
- Collaborate with key members of AccuWeather's staff to determine appropriate uses for AccuWeather's Macintosh technology, and to help resolves technical issues
- Maintain a current technical knowledge of the Macintosh computer industry, and apply that knowledge to make informed decisions regarding AccuWeather's Macintosh technology
- Research Macintosh related technologies that may have potential benefit for AccuWeather
- Perform installations and configurations of Macintosh related hardware and software
- Troubleshooting and diagnostics of all Macintosh hardware and software
- Assist in the determination of standards for AccuWeather's Macintosh systems, both hardware and software
- Antivirus/EDR monitoring and cleanup
- Provide support to customers by phone, email, and/or webinar with a focus on efficiently resolving technical issues while building and maintaining a high level of customer service
- Research, diagnose, troubleshoot, and identify solutions to independently solve customer issues and clearly communicate with end users
- Maintain an accurate inventory for all Macintosh equipment and software
- Ensure all Macintosh and related software & services are functioning efficiently, while identifying needs for upgrades & reconfigurations
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted clients
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary
- Support IT infrastructure for moves & new office spaces
- Perform such other tasks and duties as may be required or assigned from time to time in the Company's discretion
Company Stage
N/A
Total Funding
N/A
Headquarters
State College, Pennsylvania
Founded
1962
Growth & Insights
Headcount
6 month growth
↓ -8%1 year growth
↓ -9%2 year growth
↓ -16%INACTIVE