Full-Time

Deputy Safety Supervisor 2

Safety Department

Posted on 7/10/2025

Zūm

Zūm

501-1,000 employees

Tech-driven school transport platform with safety

Compensation Overview

$80k - $90k/yr

San Francisco, CA, USA

In Person

Category
Operations & Logistics (2)
,
Required Skills
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • High School diploma or equivalent. Some college preferred
  • 3 years as a Trainer in school bus transportation industry desired
  • Supervisory experience preferred; specifically experience supervising/training a driver workforce
  • License or Certification: SBDI certification and Commercial Driver’s License with Passenger and School Bus Endorsements preferred
  • Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
  • Strong leadership skills and interpersonal skills
  • Strong organizational and group presentation skills
  • Well-developed multi-tasking and time management skills
  • Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
  • Ability to respond to unanticipated events to ensure excellence in customer service.
  • Ability to Investigate claims and incidents of questionable conduct, accidents etc.
  • Computer literacy skills in word processing and spreadsheets
Responsibilities
  • Understand the concept of behavioral safety and effectively communicate and train within the ZUM Service Center
  • Direct interface with the customer to enhance the safety experience and determine the appropriate course of action
  • Lead, design, develop and implement initial and recurrent training programs for transportation personnel
  • Manage and lead safety department staff by establishing objectives, standards, work schedules, and accountability for job performance
  • Manage the recruitment process of ZUM Service Center personnel
  • Coordinate all training activities
  • Maintain compliance programs
  • Develop and conduct regularly scheduled programs (e.g. driver safety meetings, award programs, etc.) emphasizing ZUM culture
  • Primary point of contact in responding to personnel injury, vehicle accidents, preparation, and submission of reports in accordance with ZUM policy
  • Assists the Human Resources department with recruiting, selecting and maintaining an authorized level of bus drivers
  • Coordinates with the Human Resource department to ensure that drug testing requirements are conducted, coordinates bus driver annual physicals with approved health care providers
  • Manages daily activity within the Safety Department, assigns workload to Field Supervisors and Driver Trainers
  • Oversee training activities, including; new driver training, safety training, in-service training, driver road evaluations, Special Education Training, First Aid training and all other required training
  • Supervise, and oversee, the work of Master Trainers and certified drivers/trainers who assist with conducting general bus driver training, ensure the training is delivered as specified
  • Assist with responding to accidents involving school buses, collecting accident reports and investigative reports as needed
  • Monitor Netradyne alerts to proactively address re-training opportunities/needs
  • Maintain individual bus driver files that indicate dates of training and dates of accident involvement when applicable
  • Ensure the DOT drug/alcohol testing program is compliant with federal regulations
Desired Qualifications
  • Some college preferred
  • 3 years as a Trainer in school bus transportation industry desired
  • Supervisory experience preferred; specifically experience supervising/training a driver workforce
  • License or Certification: SBDI certification and Commercial Driver’s License with Passenger and School Bus Endorsements preferred

Zum provides a technology-driven school transportation service. It operates a fleet—including electric vehicles—focused on safety, efficiency, and sustainability, mainly serving schools and districts. The product is a platform that analyzes routes and operations to optimize schedules, predict traffic, and manage fleets. It includes an app for parents, drivers, and schools to track buses and student rides in real time, increasing transparency and safety while saving time and costs. Drivers and operators get tools to manage staffing and routing, and schools stay securely aligned with families and drivers. Compared with traditional bus services, Zum emphasizes data-driven route optimization, real-time visibility, and environmental sustainability to differentiate itself. The company aims to improve student safety, reduce operational costs, and lower carbon emissions by using smart routing and electric vehicles, growing its footprint through school contracts and parent-based access.

Company Size

501-1,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$468.8M

Headquarters

Redwood City, California

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Seattle Public Schools expanded to 280+ routes, validating multi-route contract expansion.
  • Zūm’s electric and bidirectional buses add grid-support value for districts.
  • San Francisco Unified reported 10% route reductions and $3.5 million annual savings.

What critics are saying

  • School district contracts depend on rebids, exposing Zūm to sudden revenue loss.
  • Driver shortages directly threaten route coverage, punctuality, and contract performance.
  • Any service failures quickly damage Zūm’s reliability brand and district renewal odds.

What makes Zūm unique

  • Zūm’s CMX unifies routing, dispatch, tracking, and parent communication in real time.
  • The company serves 4,500+ schools across 17 states with contract transportation services.
  • Its platform combines student tracking, driver workflows, and district analytics in one system.

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Your Connections

People at Zūm who can refer or advise you

Benefits

Competitive compensation, including cash and equity

Medical, dental and vision benefits, including paid membership to One Medical

Unlimited vacation policy

Free daily catered lunches + fully stocked kitchen at HQ

Growth & Insights and Company News

Headcount

6 month growth

-3%

1 year growth

-1%

2 year growth

-1%
Dealroom.co
Apr 16th, 2026
Zum company information, funding & investors

Zum, provides child transportation for school districts and busy families. Here you'll find information about their funding, investors and team.

PR Newswire
Apr 2nd, 2026
Zum ranks No. 47 on Financial Times' Americas' fastest growing companies list for fourth consecutive year

Zum has been named to the Financial Times' Americas' Fastest Growing Companies 2026 list for the fourth consecutive year, ranking 47th overall and highest in the Logistics & Transportation category. The student mobility platform serves over 4,000 schools across 15 states in the US. The Redwood City-based company generated $333 million in revenue in 2025, a 35% year-over-year increase, and has achieved a four-year revenue CAGR exceeding 40%. Zum's total contract value now surpasses $2 billion. Zum's AI-powered platform manages student transportation through real-time routing and operational management. The company also offers vehicle-to-grid technology to modernise fleets. Zum is backed by Sequoia Capital, GIC and SoftBank.

PR Newswire
Mar 18th, 2026
Zum hits $333M revenue, up 35% YoY, as AI-powered student mobility platform reaches EBITDA breakeven

Zum, a student mobility platform, reported $333 million in revenue for 2025, up 35% year-over-year, whilst achieving adjusted EBITDA breakeven. The company has reached over $2 billion in total contract value with a four-year revenue compound annual growth rate exceeding 40%. The Redwood City-based startup now serves more than 4,000 schools across 15 states, including major districts in Los Angeles, San Francisco and Seattle. Zum operates on long-term contracts of five to 10 years with school districts, providing predictable revenue streams. The company completed 68.5 million student rides in 2025, up 120% from 2024. Zum has deployed fully electric school bus fleets in Oakland, California, and plans to launch vehicle-to-grid capabilities in Connecticut. The platform uses AI-powered routing to achieve 98% on-time performance.

Zum
Feb 2nd, 2026
Shawnee Mission School District Partners with Zum, Expanding Service to 15 States

Shawnee Mission School District partners with Zum, expanding service to 15 states. Zūm Services, Inc. is excited to announce that Shawnee Mission School District (SMSD) has selected Zūm to modernize district-wide transportation services beginning in the 2026 - 2027 school year. With this 7-year contract, Kansas becomes Zum's 15th state, marking a major milestone in its national expansion and growing momentum across the country. Following a rigorous procurement process, SMSD selected Zum to replace legacy operating models with a modern, technology-led transportation experience. By embracing innovation, the district is creating a safer, more reliable, and more predictable service that gives parents peace of mind and helps students arrive ready to learn. "We treat student transportation as an extension of the classroom here in Shawnee Mission School District. It is a foundational component of educational access," said Dr. David Stubblefield, Deputy Superintendent at Shawnee Mission School District. "Zum's mission goes beyond simply moving students from Point A to Point B, and their commitment to keeping students at the center of their service aligns seamlessly with Shawnee Mission's guiding theme. This is the modern, safe, and transparent experience its community deserves." "For decades, student transportation has relied on systems that were never designed for the expectations of today's families," said Ritu Narayan, Founder and CEO of Zum. "We built Zum to reimagine what's possible by combining technology, operational excellence, and a relentless focus on safety. With Shawnee Mission joining us, Kansas becomes our 15th state, underscoring the growing demand from districts nationwide for a better, more modern transportation model." Through Zum, Shawnee Mission School District will experience: * Modern, transparent technology for families and districts: Real-time bus tracking, proactive notifications, and clear, consistent communication that provide parents with peace of mind and districts with greater visibility and operational confidence. * Efficient, reliable transportation that supports student success: Optimized routes with a 98% on-time performance, ensuring predictable service and helping students arrive on time and ready to learn. * An industry-leading driver and monitor model: Comprehensive training, competitive pay, and benefits that attract and retain qualified drivers and monitors - addressing a nationwide driver shortage and ensuring 100% route coverage. An informational meeting for drivers and monitors will be held at Shawnee Mission North High School (7401 Johnson Dr, Overland Park, KS 66202) in the cafeteria on Tuesday, February 3, 2026, from 6:00 - 8:00 PM. All existing drivers and monitors, as well as new applicants, are encouraged to join. For more information and updates on upcoming hiring events, visit Zum's driver and monitor page. * State-of-the-art buses and infrastructure: Modern, air-conditioned buses and advanced safety technology designed to enhance the student experience and improve drivers' day-to-day work. * A parent-first experience: Transparency built into every ride, with real-time updates through the Zum app on bus location and student pickup and drop-off status. Zūm Services, Inc. is thrilled to welcome Shawnee Mission as a school district partner!

Zum
Aug 12th, 2025
Back to School 2025: San Bernardino, Ca.

This is the third year Zum has partnered with San Bernardino City Unified School District for student transportation.

INACTIVE