Field Service Launch Technician-IV
Posted on 2/15/2023

10,001+ employees

Electric vehicles manufacturer
Company Overview
Rivian is on a mission to keep the world adventurous forever. The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Rivian designed their emissions-free Electric Adventure Vehicles to challenge what's possible.
Automotive & Transportation
Remote • United States
Experience Level
  • Automotive Technology/Technician Degree or equivalent experience
  • 5 or more years of automotive experience
  • 3 or more years of EV experience
  • Experience using a variety of test tools including a PICO-scope, PCAN, Kvaser Memorator, & breakout box
  • Experience in bumper-to-bumper diagnosis and repair
  • Hybrid repair background a plus
  • Strong Mechanical and Electrical diagnostics experience, including high voltage systems
  • Strong written and communications skills
  • Strong organizational skills with attention to detail
  • Has had experience mentoring and coaching other technicians
  • Ability to drive non-commercial truck and trailer
  • Ability to travel as needed, up to 80%or extended assignments
  • Must possess a valid driver's license, and have a clean driving record
  • Experience working in start-up environments preferred
  • No drug or alcohol related driving incidents in the last 3 years
  • No more than 1 serious moving violation in the last 3 years
  • Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle
  • Will be subject to continuous Motor Vehicle Record (MVR) monitoring
  • Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs)
  • Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
  • Strong understanding of written and spoken English
  • Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
  • Must be at least 21 years old
  • Support set up, training, and Launch at upcoming Service Centers
  • Provide support to the field to support the Service organization
  • Support, Train, Coach, and Mentor other technicians as assigned
  • Able to work independently performing mobile repairs
  • Perform diagnosis, repairs, installations, and inspections on vehicles
  • Diagnose and repair moderate to complex electrical and mechanical vehicle issues
  • Support campaigns and containment initiatives
  • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
  • Maintain high quality work and efficiency while working with little supervision
  • Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
  • Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment
  • Follow Rivian repair procedures with efficiency without compromising quality and safety
Desired Qualifications
  • OEM Certified Master Technician is a plus
  • OEM Specific Technician Training is a plus