People Operations Coordinator
Posted on 8/22/2023

201-500 employees

IVR authentication & anti-fraud solutions
Company Overview
Pindrop's mission is to bring security, identity, and intelligence to every voice interaction. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation.
Atlanta, GA, USA
Experience Level
Desired Skills
People & HR
  • You are self-sufficient and able to work with minimal supervision in a fast-paced environment
  • You are intrinsically motivated and have a track record of success in whatever you set your mind to
  • You drive results and serve as a top performer to meet KPIs as well as overall team goals
  • You can overcome challenges and see problems as opportunities to build more effective personal practices, and team processes/policies
  • You are comfortable with change and able to zig/zag in a high-growth environment
  • You are resilient in the face of challenges, change, and ambiguity
  • You are optimistic and believe that you can make a problem into a solution
  • You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
  • You take accountability, do the things you say you'll do, under-promise and over-deliver
  • You are nimble and adaptable when priorities change and continue to see the “forest through the trees”
  • You have 3+ years of HR or People Operations experience
  • You are able to work cross functionally and within a close knit team
  • You have experience working within a high-growth, startup environment
  • You have a high attention to detail and are organized
  • Support employee onboarding experience
  • Support employee files and related documentation as it pertains to compliance
  • Continue building internal relationships with colleagues and internal teams
  • Run all of the onboarding experience for new hires as well as Pre-start communication
  • Set up onboarding in ADP, Send out new hire documents, Schedule Onboarding Sessions, process I-9's and Employee Agreements
  • Work with IT on account & laptop creation
  • Maintain pre-hire tracker and separation trackers
  • Handle all Compliance
  • Partner with security to complete annual SOC Audit
  • In-Office Responsibilities
  • Mail
  • Stocking
  • File room organizing/auditing
  • All-Hands support
  • Sending out form for Recognition
  • Adding anniversaries, new hires, and recognition
  • Engage in the development, planning, and implementation of employee relations policies and procedures