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Full-Time

Senior Director of Operations

Duolingo English Test

Confirmed live in the last 24 hours

Duolingo

Duolingo

1,001-5,000 employees

Language learning app with gamified lessons

Data & Analytics
Consulting
AI & Machine Learning
Education
Entertainment

Compensation Overview

$142.7k - $287kAnnually

+ Equity Compensation + Benefits

Expert

Pittsburgh, PA, USA

Category
Supply Chain Management
Operations & Logistics
Required Skills
Communications
Requirements
  • MBA from a top-tier business school, or equivalent industry experience
  • 15+ years of experience working in operations in the service or credentialing industries
  • 5+ years of experience in a senior leadership role
  • Experience building and scaling teams
  • Strong leadership and people management experience
  • Excellent project management skills and experience leading large-scale projects
  • Outstanding interpersonal communication and organizational skills
  • A desire to make the world a better place through technology
  • Ability to relocate to Pittsburgh, PA
Responsibilities
  • Lead Duolingo’s efforts in scaling DET testing operations team and processes across multiple teams and locations
  • Establish and implement a vision for delivering high-quality, informative testing content through efficient, large-scale processes and world-class tooling
  • Co-lead and identify the resources critical for success, both in terms of people and tooling, and drive their prioritization
  • Collaborate across teams and customers to efficiently deliver a high-quality test experience
  • Manage a growing team of operations and customer experience professionals and leaders

Duolingo offers a language learning app that utilizes gamified, data-driven lessons and incorporates insights from language learning scientists, machine learning engineers, and AI experts to enhance its effectiveness. The platform's technologies include gamification, data-driven learning, and insights from language learning scientists, machine learning, and AI.

Company Stage

IPO

Total Funding

$643.3M

Headquarters

Pittsburgh, Pennsylvania

Founded

2011

Growth & Insights
Headcount

6 month growth

10%

1 year growth

17%

2 year growth

35%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent investments from Duality Advisers LP and Sumitomo Mitsui DS Asset Management indicate strong financial confidence in Duolingo's growth potential.
  • The appointment of technology innovator Mario Schlosser to the board of directors could drive further innovation and strategic direction.
  • Generative AI features have led to a 54% increase in paid subscribers, showcasing the company's ability to leverage cutting-edge technology for growth.

What critics are saying

  • The competitive landscape is intensifying with new entrants like Unacademy, which could impact Duolingo's market share.
  • The success of recent acquisitions like Hobbes depends on seamless integration and effective utilization of their capabilities.

What makes Duolingo unique

  • Duolingo's integration of generative AI has significantly boosted its paid subscriber base, setting it apart from competitors.
  • The acquisition of Hobbes enhances Duolingo's design and animation capabilities, improving user experience and engagement.
  • Duolingo's language certification program, introduced in 2014, adds a unique value proposition compared to other language learning apps.

Benefits

Medical, dental, and vision for employees as well as eligible partners and dependents

Mental health benefits such as therapy sessions and coaching to support you to be your best self

Fertility benefits to support your family planning journey

Fully paid parental and adoption leave

Fully paid subscription to Care.com and paid backup days for dependents and your fur family

401(k) with generous match and immediate vesting

20 days of PTO, with two additional weeks off for winter break

Yearly professional development stipend

Transportation reimbursement for however you get to work

Lunch prepared daily by our in-house chefs

Annual international retreat for all full-time employees

On-site gym and massages

On-site game/break room