Senior Director of Operations
Duolingo English Test
Confirmed live in the last 24 hours
Duolingo

1,001-5,000 employees

Language education platform
Company Overview
Duolingo’s mission is to make education accessible and fun. The company offers a language-learning website and mobile app.
AI & Machine Learning
Data & Analytics
Education

Company Stage

N/A

Total Funding

$643.3M

Founded

2011

Headquarters

Pittsburgh, Pennsylvania

Growth & Insights
Headcount

6 month growth

8%

1 year growth

19%

2 year growth

48%
Locations
Pittsburgh, PA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
CategoriesNew
Operations & Logistics
Production Planning & Scheduling
Supply Chain Management
Requirements
  • MBA from a top-tier business school, or equivalent industry experience
  • 15+ years of experience working in operations in the service or credentialing industries
  • 5+ years of experience in a senior leadership role
  • Experience building and scaling teams
  • Strong leadership and people management experience
  • Excellent project management skills and experience leading large-scale projects
  • Outstanding interpersonal communication and organizational skills
  • Ability to relocate to Pittsburgh, PA
Responsibilities
  • Lead Duolingo’s efforts in scaling DET testing operations team and processes across multiple teams and locations
  • Establish and implement a vision for delivering high-quality, informative testing content through efficient, large-scale processes and world-class tooling
  • Co-lead and identify the resources critical for success, both in terms of people and tooling, and drive their prioritization
  • Collaborate across teams and customers to efficiently deliver a high-quality test experience
  • Manage a growing team of operations and customer experience professionals and leaders