Experienced Business Analyst who has 3 plus years of experience working in waterfall and agile delivery models. • Can demonstrate a history of applying appropriate business analysis methods, tools, techniques, selecting appropriately from plan driven/predictive approaches or more adaptive (iterative and agile) approaches. • Knowledge of application development lifecycle and agile methodologies. • Excellent problem-solving skills, establishing root cause and underlying patterns. • Initiates and maintains influential relationships with internal customers, suppliers and partners at senior management level. • Excellent interpersonal, written and oral communication skills. • Experience of working within a large organisation that provides utility services or a service industry where technology has been implemented to support more innovative ways of working. • Experience of working with SAP S/4 – experience working with SAP S4/HANA • Knowledge and experience of MS Dynamics • Experience of Customer and work management processes • Can demonstrate a range of requirement gathering techniques and capture methodology. Particular experience in Agile and User Story and Acceptance Criteria working methods is needed. • Ability to run Scrum sessions, prioritise requirements and manage work stacks using Dev Ops or other similar SDLC Applications. • Self-starter, able to prioritise workloads and demonstrate a professional ‘can-do’ attitude. • Ability to challenge – constantly questioning to create innovative and disciplined ways of working. • Educated to degree level and or with appropriate professional qualification e.g. Diploma in Business Analysis, British Computer Society Certification, CBAP etc "