Grammarly team members in this role will collaborate in person 3 weeks per quarter, traveling if necessary to different hubs. They are required to live within a commutable distance of their home hub of San Francisco. Grammarly may provide relocation assistance. 

The opportunity

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 professional teams every day. From instantly creating a first draft to perfecting every message, Grammarly’s product offerings help people at 96% of the Fortune 500 get their point across—and get results. Grammarly has been profitable for over a decade because we’ve stayed true to our values and built an enterprise-grade product that’s secure, reliable, and helps people do their best work—without selling their data. We’re proud to be one of Inc.’s best workplaces, a Glassdoor Best Place to Work, one of TIME’s 100 Most Influential Companies, and one of Fast Company’s Most Innovative Companies in AI.

To achieve our ambitious goals, we’re looking for a Design Operations Manager to join our Design Operations team. The Product Design team at Grammarly is responsible for delivering a top-notch user experience across Grammarly’s suite of features.

Your impact

As a Design Operations Manager, you will partner with our Head of Design to anticipate challenges and opportunities to mitigate risk. You’ll leverage your leadership skills and experience to model, prototype, and iterate on ways to improve our team’s processes. Additionally, you’ll build trust with cross-functional teams and stakeholders, including Product Design, Brand and Marketing, and User Experience Research teams.

In this high-impact role, you will:

• Collaborate with, support, and enable the Design team to deliver best-in-class designs.
• Foster and develop the culture of our Product Design team.
• Identify team needs concerning processes, tools, documentation, asset management, etc.
• Provide stakeholders with visibility on current work and opportunities for cross-collaboration.
• Implement or drive changes to ensure designers are working at a sustainable pace on high-priority and high-impact activities.
• Facilitate the team in establishing project timelines and activities.
• Constantly assess and evolve the team’s health and ways of working.
• Evaluate and implement new tools with researchers, designers, and cross-functional partners to solve our growing need to collaborate globally.
• Establish communication and knowledge-sharing channels internally and externally for the Design team.
• Interface with our Legal, Security, and Procurement teams to onboard and pay vendors, including facilitating statements of work and supporting leadership in negotiating business terms and budgets.

We’re looking for someone who

• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles, which are the blueprint for how things get done at Grammarly: move fast and learn faster, obsess about creating customer value, value impact over activity, and embrace healthy disagreement rooted in trust.
• Is able to collaborate in person in San Francisco and potentially other hubs 3 weeks per quarter.
• Has at least 7 years of experience managing design operations at scale.
• Values people and culture over processes and practices. 
• Can coach and facilitate—is an enabler, not a filter.
• Can align individual contributors, managers, and executives around initiatives.
• Consistently focus themselves and the team on the highest-impact activities.
• Strives for alignment with cross-functional partners.
• Can effectively distill key information from multiple ambiguous sources and strives to create clarity.
• Has a wide toolkit to choose from, in terms of both digital tools and processes, and has a deep understanding of how and when to use each.
• Can build an inclusive and diverse operations model for our product-design organization.

Support for you, professionally and personally

• Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities, such as BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 

Compensation and benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options401(k) matching (US only)
• Paid parental leave
• Twenty days of paid time off per year, eleven days of paid holidays per year, and unlimited sick days 
• Home office stipends
• Caregiver and pet care stipends
• Wellness stipends
• Admission discounts
• Learning and development opportunities

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US and Canada locations are categorized into compensation zones based on each geographic region’s cost of labor index. For more information about our compensation zones and locations where we currently support employment, please refer to this page.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this San Francisco-based position are outlined below and may be modified in the future. 

We encourage you to apply

At Grammarly, we value our differences, and we encourage all—especially those whose identities are traditionally underrepresented in tech organizations—to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Grammarly will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. Grammarly is an equal opportunity employer and participant in the U.S. Federal E-Verify program.

#LI-MG1