Senior Presales Systems Engineer

Senior Presales Systems Engineer - Albany Area/Eastern NYThis role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Job Description:

Job Description

The Senior Systems Engineer primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. The Systems Engineer will focus primarily on delivering pre-sales technical and functional support to prospective clients, playing a key role in solution design and customer engagement, while also providing selective post-sales support to ensure ongoing customer satisfaction. With a proven track record of successful sales support activity, the SE will present and articulate the capabilities and values of an HPE Networking Solution versus that of our competitors. The preferred candidate will have career level experience with networking infrastructure technologies in all arenas. 

The Senior Systems Engineer will work with HPE Territory Managers to qualify opportunities and convert leads into successful engagements. The Systems Engineer must combine excellent sales support, and consultative skills with an expert understanding of advanced and emerging technologies with an emphasis on campus and distributed branch networks. The Systems Engineer will consult with their assigned Territory Manager to provide a comprehensive pitch to prospective clients. 

This Systems Engineer will proactively support an opportunity pipeline and drive through the sales process to closure. This Senior-level position requires the ability to lead in a team environment and to collaborate on the development of innovative, tailored solutions for both clients and prospects. Systems Engineers must know how to gather the client data required to effectively tailor a solution. Solution selling is a must, and candidates need to understand the various ways a solution may be delivered and have the ability to anticipate what will work best for a given client. By combining technical expertise with business acumen this role provides vital, detailed information about how Aruba’s solutions deliver business value to our clients. 

Responsibilities:

• Manage account and partner responsibilities for selected accounts in assigned territory. 
• Provide the optimum combination of hardware, software, and services to meet complex customer needs. 
• Play a role in the development of the bid, proposal, and presentation of the solution to the prospect. 
• Provide specific solutions/technology/product/technical and sales support for accounts in assigned territory. 
• Perform a career level of technical presentations for customers, partners, and potential prospects. 
• Manage vendor partners to help drive business and deliver demand generation events. 
• Drive account relationships over time to continue to deliver advice to the customer and identify additional opportunities; maintain and manage a sales pipeline and forecasts against regional goals. 
• Possess career competitive knowledge including solution, technology, and product offerings. 
• Provide consultative support to key internal/external stakeholders in assigned territory. 
• Use in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. 
• Assists the sales staff in assessing potential application of company products to meet customer needs. 
• May prepare detailed product specifications for the development and implementation of customer products/applications/solutions. 
• May create detailed design and implementation specifications for complex products/applications/solutions. 
• May build a proof of concept based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. 
• May provide selective post-sales support to ensure ongoing customer satisfaction.
• May provide consultation to prospective users and/or product capability assessment and validation. 

Qualifications and Education Requirements: 

• Typically requires a minimum of 5+ years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree OR have significant experience in networking, technical, and pre-sales activities roles.
• In depth knowledge of L2/L3 networking, routing, WLAN, LAN and WAN
• Due to the responsibilities of this role, this role does not have the ability to sponsor. Candidates must be US citizen or Green card holders at time of hire as this role will be supporting SLED Government accounts.
• Career level oral & written communication, organizational, presentation, prioritization, and interpersonal skills. 
• Must be customer focused and have the ability to design and manage solutions to complex technical issues. 
• Ability to interface with senior levels of internal / external organizations is required. 
• Ability to mentor more junior Systems Engineers in the assigned territory is required. 
• It is strongly recommended that candidates possess industry expert-level certifications with Aruba and Juniper expert level certifications preferred.

Accountability, Accountability, Active Learning, Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Sales

Job Level:

TCP_05"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Annual Salary USD 199,000 - 411,500 in New York
This range reflects the minimum to maximum combined base and target-level sales compensation that would be paid if the hire performs at 100% of their sales plan. Of that on-target pay amount, the mix of base salary and target-level sales compensation is 75%/25%."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.