Full-Time
Ops Senior Admin Assistant
Posted on 5/9/2026
United Parcel Service (UPS)
10,001+ employees
Global logistics and supply chain services.
No salary listed
Melbourne VIC, Australia
In Person
 Operations & Logistics (2) |
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- Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments.
- Utilize technology to provide enhanced monitoring, management and control of shipments as required
- Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions
- Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs.
- Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements.
- Work with the regulatory team to ensure trade compliance for all Import and Export shipments
- Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments
- Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities
- Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments.
- Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments
- Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions.
- Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads.
- Escalate any issues or delays to the Cell & Gene Management Team.
UPS is a global logistics provider that moves packages and freight, helps with international trade, and uses technology to run business operations. It offers express delivery, freight forwarding, and supply chain management through a worldwide network, with pricing based on shipment weight, size, and destination. Its services are supported by hubs, sorting facilities, tracking systems, and route optimization to ensure reliable, timely deliveries. Compared with rivals, UPS differentiates itself with its extensive global reach, breadth of services, and technology-enabled logistics capabilities, allowing it to offer end-to-end solutions for individuals and businesses. The company aims to enable efficient global commerce by delivering reliable and cost-effective shipping and supply chain services.
Company Size
10,001+
Company Stage
IPO
Headquarters
Atlanta, Georgia
Founded
1907
Simplify's Take
What believers are saying
- CEO Carol Tomé targets margin expansion inflection in second half 2026.
- Dividend yield approaches 7% at 14 times forward earnings valuation.
- Shifts capacity to higher-margin SMB, B2B, and healthcare shipments.
What critics are saying
- Amazon Supply Chain Services steals Procter & Gamble and 3M by mid-2027.
- Teamsters cap buyouts at 7,500 drivers, blocking cuts until 2028.
- Amazon cuts 2 million daily packages by June 2026, slashing revenue 10-15%.
What makes United Parcel Service (UPS) unique
- UPS expands Happy Returns network to 10,000 locations for reverse logistics.
- Healthcare logistics segment hits first $3 billion quarterly revenue milestone.
- Global network spans 220 countries with 460,000 employees since 1907.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Professional Development Budget
Company News
A UPS facility in Louisville, Kentucky, will close on 2 June, affecting 65 employees, according to a federal WARN notice. The Bluegrass UPS facility will impact 45 union employees represented by the International Brotherhood of Teamsters and 20 management staff. UPS, Louisville's largest employer with over 20,000 workers, said it is working to place affected employees in other positions. The closure is part of the company's broader plan announced in January to reduce its global workforce by up to 30,000 positions and close more than 20 facilities in 2026. The restructuring follows decreased fourth-quarter revenue in 2025 and represents what UPS calls the largest US network reconfiguration in its history, aimed at creating a more efficient operation.
United Parcel Service is reducing its relationship with Amazon, cutting daily package deliveries by 2 million by end of June 2025. Amazon was UPS's largest customer but also its least profitable, with last-mile deliveries offering low margins whilst demanding significant workforce and logistics resources. The move comes as Amazon recently signed deals with the United States Postal Service for around 1 billion annual packages and FedEx for a multiyear agreement. UPS is instead prioritising higher-margin segments including healthcare logistics and small to medium-sized business customers. Whilst revenue will likely decline, with 2026 revenue expected to grow just 1.1% to $89.7 billion, UPS is focusing on margin expansion over revenue growth. The company aims to maintain capacity for more profitable customers.
Applied Materials reported first-quarter revenue of $7.01 billion, down 2% due to falling China sales, but earnings per share surged 75% to $2.54 on improved margins. The semiconductor equipment maker expects industry sales to grow more than 20% this year, driven by AI computing demand. The company holds leading market positions in deposition and etching tools used for chip manufacturing. Its shares have risen over 175% in the past year and more than 35% year-to-date. Meanwhile, Caterpillar is benefiting from data centre growth through its dominance in backup generators. The industrial firm is experiencing strong sales growth and a large backlog for diesel and natural gas engines that provide emergency power for hyperscale data centres.
UPS and the Teamsters have settled their dispute over a driver buyout programme, agreeing to cap the voluntary scheme at 7,500 drivers nationwide. Under the Driver Choice Programme, employees can receive $150,000 plus retirement benefits to accept early retirement. The programme had been rescinded from 13 central US states in March after the union argued it violated their 2023 five-year national contract. The Teamsters had filed grievances claiming UPS lacked contractual authority to offer incentives without employee and union approval. UPS said applications will be approved based on seniority and business needs. The buyout is part of efforts to shed up to 30,000 jobs in 2026, following 48,000 cuts last year. UPS has agreed not to pursue other severance programmes until the contract expires in July 2028.
Some Ohio UPS drivers are frustrated after union pressure forced UPS to withdraw its $150,000 buyout programme less than a month before implementation. The programme, called the Driver Choice Program, was designed to allow full-time drivers to voluntarily leave ahead of planned layoffs affecting 30,000 employees. The Teamsters Union, representing 68,000 UPS employees across 13 states including Ohio, filed 37 grievances, arguing the buyout violated union contracts. Despite a judge ruling in favour of UPS, the company pulled the programme on 24 March, just three days before participants were to be notified of approval. The Teamsters celebrated the decision, calling the programme a "scam designed to fuel corporate greed". However, some employees worry those who applied may now face layoffs, with their willingness to leave known to management.