Full-Time

Principal User Researcher

Posted on 9/24/2024

Circle

Circle

1,001-5,000 employees

Facilitates digital currency payments and commerce

Fintech
Financial Services

Compensation Overview

$187.5k - $240kAnnually

+ Bonus + Equity

Expert

Remote in USA

Remote first in the US, potential for in-office work in Los Angeles.

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
UI/UX Design
Requirements
  • 10+ years of user research experience in an applied research setting, or similar
  • Bachelors, Masters, or PhD in human behavior related fields (Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Economics, Political Science, Mathematics, etc.).
Responsibilities
  • Developing an understanding of people, their journeys, and their needs in the rapidly changing web 3, crypto and blockchain problem space.
  • Building our user research culture; Evangelizing research as a core tenet in product decisions and how we build products.
  • Collaborating across many teams at Circle to marry qualitative and quantitative data, providing a vision of users needs.
  • Generate insights that shape how product teams think about medium and long-term product strategy.
  • Crafting and elevating narratives to build empathy so the user is always in mind when decisions are made throughout the organization.
  • Acting as a thought leader in the domain of research, while advocating for the people who could use our products.
  • Contributing to a growing UX org, helping install best practices and processes as we scale, and filling out our product squads’ research toolbox with methodologies.

Circle provides financial technology solutions that allow businesses to use digital currencies and public blockchains for various financial activities, including payments and commerce. Their platform enables clients, ranging from small businesses to large corporations, to securely and efficiently conduct transactions using digital currencies. Circle differentiates itself from competitors by focusing on a wide array of financial applications and services that cater to different business sizes, while generating revenue through transaction fees and service charges. The company's goal is to empower businesses globally to leverage digital currencies, enhancing their financial operations and engagement in the digital economy.

Company Stage

IPO

Total Funding

$1.1B

Headquarters

Boston, Massachusetts

Founded

2013

Growth & Insights
Headcount

6 month growth

-18%

1 year growth

-18%

2 year growth

-9%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Binance boosts USDC adoption and liquidity globally.
  • Integration with Aptos and Stripe enhances Circle's DeFi and payment solutions.
  • Expansion into Brazil taps into growing Latin American stablecoin demand.

What critics are saying

  • Brazil's potential ban on stablecoin withdrawals may hinder Circle's growth.
  • Emerging competitors like Superform could impact Circle's market share.
  • Regulatory changes in Brazil could increase compliance costs for Circle.

What makes Circle unique

  • Circle leverages stablecoins for seamless payments and e-commerce solutions.
  • Circle Invest allows easy access to cryptocurrency investments for all users.
  • Circle Trade offers one of the largest global liquidity pools for digital assets.

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Benefits

Paid time off - We offer flexible paid time off — take what you need as long as it works with you and your team, and all Circle employees get mobile phone and home office reimbursements.

Health coverage - No matter where you live, we offer a market competitive suite of benefits. Enroll in health, dental, vision, disability, and life insurances, and Circle covers some or all of the premiums.

Invested in your future - All U.S. full-time and part-time employees enjoy 401(k) and pensions (with 4% company match if you contribute 5% or more), and share Circle’s success via company equity awards.

Learning & development - Your individual growth and development is important to us and we provide the resources to help you grow your career while at Circle.

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