Do you want to take on a new challenge?

Welcome to ZEISS.

ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. ZEISS is shaping technological progress and through its solutions is extending the horizon of the world of optics and associated areas.

ZEISS consists of four segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets.

What you’ll be doing.

Working within the Research Microscopy Solutions (RMS) department, at ZEISS, we are looking for a Field Service Engineer to play a crucial role in delivering exceptional service and support to our customers.

You will work with cutting-edge optical technology, ensuring product performance, reliability, and customer satisfaction.

Your responsibilities will include:

• Providing on-site service, including diagnosis, repair, preventive maintenance, installation, and commissioning of ZEISS Light Microscopy products.

• Documenting service activities and submitting detailed reports.

• Managing spare parts to minimise downtime for customers.

• Maintaining tools and test equipment to ensure optimal working condition.

• Offering technical support to customers and collaborating with colleagues to resolve issues.

• Complying with ZEISS health, safety, and environmental policies.

We’re looking for candidates with a strong technical background and hands-on experience. The ideal candidate would have experience servicing high-end capital equipment in a life-science or clinical environment or have in-depth knowledge of technologies such as:

• Camera-based fluorescence microscopy

• Laser scanning confocal microscopy

• Laser scanning confocal microscopy

• Raman spectroscopy

• Experience within GxP environments

• Lab automation robotics

• Flow cytometry

• Experience with lasers or fibre optics

• Optomechanics or photonics

Key Requirements:

• A completed Technical Apprenticeship of HNC/HND or higher in electronics, engineering, or a related field.

• Proven experience in field service roles, particularly within research, clinical, or technical environments.

• Excellent diagnostic and problem-solving skills.

• Strong communication abilities, both verbal and written.

• A full, clean UK driving licence and willingness to travel across the UK and Ireland, with some international travel for training. 

We want you!

With motivation and passion, you’ll fit right in at ZEISS!

We’re looking for people who are empathetic and passionate, who are committed to achieving their goals, and who get excited about challenging topics. People who deliver top performance and push the limits of what’s possible. Who always strive to develop, accept responsibility, and take society into the future.

Your ZEISS Recruiting Team:

Abigail Hannaby, Ila Thompson, James Lawn, Kate Benyon, Natarlee Lawrence, Suya Rolph