Technical Product Analyst

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.   

The Opportunity:

Developer Experience Unit in the Operations & Infrastructure group at VISA is on the mission to provide easy, intuitive, and reliable experience to VISA developers to consume O&I products and services. As Technical Product Management, you will build and execute on Product Strategy for O&I’s Technical products. You will work closely with Engineering and Operations teams on delivery of these internal products. You will establish a customer centric approach to developing highly reliable, scalable, usable, and secure products.

The Work itself:

• Define and execute on technical product strategy & develop multi-year roadmaps for O&I’s offerings, setting key performance metrics and ensuring they are met.
• Ideate, create Product Development Requirements, manage technical development, and launch of innovative products.
• Use anticipatory design principles to prioritize features and non-functional requirements
• Integrate usability studies, research, market analysis and internal consumer pulse into product requirements to enhance user satisfaction.
• Use Product balanced scorecard to analyze metrics that inform the success of technical products.
• Understand the technology stack and the impact of the platform on customer experience.
• Work closely with engineering & development teams to ensure product quality and timely delivery.

The Skills You Bring:

• Technical Expertise: Strong understanding of wide base of Developer tools, Platform and software technologies.

• Product Management: Demonstrable experience managing product's lifecycle, from ideation to launch and beyond. This involves understanding customer needs, market trends, and competitive landscape
• Leadership: The ability to motivate, direct, and influence engineering, operations, and technology management teams to become Product led organization

• Strategic Thinking: Demonstrable experience developing and executing strategic plans for the product, balancing short-term and long-term objectives, via multi-year roadmaps.
• Stakeholder Management: Stellar experience in negotiating optimal solutions to requirements, prioritization across teams, constraint management and conflict resolution.
• Communication: Excellent written and verbal communication skills, and strong listening abilities.
• Data Analysis: Strong data analysis skills to make informed decisions about the product.
• Problem-Solving: Great problem-solving skills to address any issues that arise in the product development process.
• Business Acumen: Keen sense of understanding business implications of the decisions and be able to align technical strategies with business objectives.
• Customer Focus: Super customer focus, using customer feedback to inform product development.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:-

• 2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications:-

• 3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Bachelor's Degree, Computer Science or Engineering preferred
• 2+ years' experience in product management/development
• Demonstrated hands-on coding proficiency in one or more modern programming languages (e.g., Python, Java, C++, Go, or similar), with proven experience rapidly prototyping and iterating on technical solutions.
• Deep understanding of Developer Tools and Internal Developer Platform product management, including how to create strategies and manage their implementation.
• Demonstrated experience leveraging Generative AI and APIs to solve business problems, automate workflows, or enhance product features, with a strong understanding of prompt design, use case identification, and best practices for responsible AI integration
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Python, R) to Identify and recommend process improvements based on data analysis.
• Experience in working on UX aspects ranging from UX Research, UX flows to Usability tests
• Strong interpersonal, leadership, communication and written skills to influence and instill confidence with stakeholders at all levels and in all functions/geographies
• Flexible and creative thinker with the ability to define business tradeoffs
• Strong teamwork and relationship-building skills
• Attention to detail and strong organizational skills