Senior Associate, Client Experience

Weber Shandwick is looking for a talented client and media practitioner to join our enterprise technology practice. In this role, you will be responsible for thinking across channel and discipline to manage integrated engagements that are strategically rooted in our clients’ business and brought to life through creative earned, owned and paid activations. You’ll participate in new business development, engage with clients and colleagues around the world, help develop junior team members, and establish trusting relationships with clients.

Responsibilities

CLIENT AND WORK

• Liaises with clients and assists in client communications, including developing and coordinating routine account management materials, including timelines, activity reports, client documentation and project management support, as appropriate for size of account or office
• Contributes to new business with key insights into media and an ability to show up well in the room with clients.
• Partners with diverse, cross-functional teams to ensure strong execution of programs in support of the client business objectives
• Supports creative ideation on a consistent basis and provides thoughtful recommendations
• Develops communication and media materials, and conducts media outreach (social media posts, fact sheets, pitch emails, backgrounders)
• Develops targeted media lists and learn/follow clients’ priority media: top-tier, trade, a diverse mix of social influencers, etc.
• Supports influencer identification, coordination and management, including conducting research, maintaining databases and coordinating activation logistics in partnership with our influencer experts • Monitors, analyzes and develops client coverage reports, leveraging industry measurement and listening tools to identify opportunities for growth and strategic evolution
• Proactively identifies issues and recommends solutions based on category or competitive activity
• Keeps pace with social media / digital industry trends and developments

SELF LEADERSHIP AND TEAM EFFECTIVENESS

• Contributes to work plan of junior team members and helps guide their work
• Serves as role model to team members, producing high quality work and continually updating manager on activity progress
• Proactively contributes to inclusive team culture and consistently displays behaviors that support integration

Qualifications

• BA or BS in Journalism, Business, Communications or related degree
• Proven success in delivering communications results for B2B technology companies (Agency-side experience a big plus, but not essential.)
• Strong earned media experience and relationships across top-tier business and technology outlets
• Strong verbal and written communications, team management and client management skills

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

[California] Salary range: $66,560 - $75,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.