Associate Systems Analyst

Job Description

Responsible for analyzing, designing, and implementing efficient information technology systems and processes to meet the organization's business objectives. Collaborate with stakeholders to gather requirements and work on setting system standards and operational best practices. Evaluate existing systems, identifies areas forimprovement, and recommends solutions to enhance system performance, reliability, and security. Participate in system testing, troubleshoot technical issues, and provide support to end users. Stay updated on emerging technologies and industry best practices, ensuring that the organization's IT Operations remains up-to-date and aligned with business needs. Strong analytical, problem-solving, and communication skills are essential for success in this role.

• Participates as a team member and in the application services delivery group.
• Possesses sufficient knowledge of business functions to effectively participate in technical analysis, design construction and implementation.
• Participates in creating solutions to problems using a structured approach keeping in mind long term maintainability and quick accessibility.
• Tests solutions properly against customer acceptance criteria to ensure a quality application.
• Documents consistently and accurately on all projects.
• Communicates and maintains a productive working relationship with user base of product/service line as well as all appropriate parties to an assignment, both internal and external to IT.
• Configures and supports LMS (Canvas)
• Configures Canvas LTIs and has a good understanding of using Canvas APIs for troubleshooting
• Creates/modifies CSS and JS files that support Canvas themes
• Creates/troubleshoots Linux scripts that support critical LMS processes
• Troubleshoots integration flows between different systems and documents the data flow
• Understands high priority and high visibility issues and takes ownership in troubleshooting
• Creates/troubleshoots Linux scripts that support critical LMS processes
• Reports appropriate and correct status to project leadership, manager and Director.
• Improves knowledge in new technologies in order to use them in approved projects.
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

• Bachelor's Degree in MIS, Computer Science, Information Technology or Comparable Technical discipline.
• 5+ years of experience in Information Technology working with cloud applications. 
• 5+ years with Learning Management System (LMS) preferably Canvas.
• 3+ years with Linux Scripting
• 3+ years with CSS and JavaScript
• Experience of performing LMS integration configurations and validations. 
• Experience with integrations and troubleshooting defects. 
• Proven track record in managing and tuning large volume applications. 
• Excellent oral/written communications skills. 
• Ability to work in a team environment with multiple organizations. 
• Knowledge in Microsoft windows and Office products. 
• Ability to work independently in a fast paced environment. 
• Working knowledge of web base technologies Desired.