The Job/What You’ll Do:

Ensures Solari meets the requirements with all applicable laws, regulations, and internal policies regarding protected health information from a compliance perspective.

Responsibilities:

Conducts a full review of behavioral health records being released to external stakeholders
Processes records requests in accordance with HIPAA law
Orchestrates and participates in compliance audits/reviews
Conducts internal investigations, prepares analyses and recommends course of action
Suggests areas of improvement based on investigation results
Processes data entry for required clinical processes by other departments
Responsible for receiving, documenting, and reviewing all reported compliance concerns issues to include but limited to, HIPAA breaches, Conflict of Interests, Fraud Waste & Abuse, and escalating items to the Compliance Officer when necessary
Creation of guidelines for best practice of internal procedures
Provide education and training to staff regarding compliance
Ensure compliance with ethical and empathetic client care through call evaluation
Participate in risk management and FMEA with the compliance team
Tracks work assignments and issues
Other duties as assigned

Knowledge, Skills, Abilities:

Strong verbal and written communication skills
Well-organized and detailed; ability to multi-task and meet strict deadlines
Display diplomacy and tact
Ability to collect large amounts of information or data, establish facts and draw valid conclusions
Ability to present information in a concise manner
Knowledge of applicable Arizona laws, processes and procedures to act professionally and maintain appropriate boundaries with clients and staff.
Ability to report as scheduled to work, meetings, training, and job-related activities prepared and as scheduled.
Ability to consistently demonstrate compassion and meet people with compassion; Effort, every interaction deserves my best effort; and Ownership, which drives the company’s success.
Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional and leadership growth.

Education & Experience:

3-5 years of experience in the field of compliance or behavioral health required
Bachelor’s Degree in Psychology, Social Work, Counseling, or related field, Preferred:
- (NOTE: A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.)

^{Working Conditions:}

^{While performing the job duties in the office or at a home office, the employee is frequently required to stand, walk, sit, and use hands; they must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Exposure to noise typical with office operations. Ability to hear and speak. Employees must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload, and an average jitter less than 20% of latency. https://speed.cloudflare.com/}

^{Who We Are & What We Offer:}

^{Solari is an award-winning nonprofit that operates a 24/7 crisis line serving statewide in Arizona, Oklahoma and Colorado. Our mission is to Inspire Hope through our talented and compassionate staff.}

^{Since 2007, Solari has been providing crisis contact center services and in that short time has helped thousands of individuals and families connect to the help they need. Additionally, in that short timeframe, Solari has grown to expand services to a peer-run Warm Line, Serious Mental Illness (SMI) determinations, mobile team dispatches, crisis transportation services, emergency room-based assessments, Department of Child Safety (DCS) rapid response and crisis stabilization services, telephone follow-up to those who need it, tragedy support lines and other in-kind services to the community.}

^{Friendly work environment}
^{Generous paid time off (PTO)}
^{Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date}
^{Competitive compensation}
^{Convenient office locations and Hybrid Schedule}
^{On-site fitness room free to all employees (Tempe Office)}
^{Basic Life Insurance}
^{Voluntary Life, Spouse, Child Insurance}
^{Critical Illness w/free dependents}
^{Critical Illness Spouse}
^{Short Term & Long Term Disability- Starts first of the month after 90 days of employment}
^{401K & 401K Roth - Starts first of the month after 90 days of employment}
^{United Pet Care}
^{LifeLock for identity theft}
^{LYRA EAP Program- 25 free sessions for mental health per family member}

^{Solari is proud to be an equal opportunity employer and does not unlawfully discriminate against any employee or applicant for employee per applicable federal, state, and local laws. At Solari, a diverse mix of highly talented, innovative, and dedicated people come together to make a lifetime impact on each of our Client’s lives. All qualified applicants will receive equal consideration for employment.}

^{We are focused on equality and believe deeply in diversity of race, color, ancestry, age, veteran status, marital status, creed, religion, sex, gender, gender identity, sexual orientation, ethnicity, national origin, and other legally protected group status.}

Compliance Specialist

Solari

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