Sr. Manager Trade Compliance

Position Description

Serco is a place you can count on, with long term, government-backed contracts, trusted leadership, and loyal colleagues where you make a difference with challenging and purposeful work.  Serco Inc. is seeking a Senior Manager for Trade Compliance to join our team at Serco’s corporate headquarters in Herndon, VA. We invite you to discover your place in our world.

This individual will drive all Trade Compliance efforts at Serco, a $2B company supporting a wide array of cutting-edge projects for clients throughout the U.S. Government and Canada.  While you will support Serco's civilian services business, the vast majority of your efforts will relate to Serco's daily operations in support of U.S. defense customers. 

In this role you will:

• Act as an Empowered Official, demonstrating a high level of expertise with the International Traffic in Arms Regulations (ITAR)
• Be a member of Serco's Legal Department, reporting to a Vice President and Associate General Counsel     
• Review export and import licenses and permits obtained from the Departments of State and Commerce and tests for compliance with regulations and company procedure
• Review compliance of business operations with company policies and processes for review of, and release of, export-controlled information (and potentially export-controlled information),
• Review export jurisdiction and classification findings and the certification and use of license exemptions and exceptions
• Review of compliance with record keeping and data management requirements against regulations and company procedure
• Provide guidance to other teams on proper review of international purchase orders and hardware shipment
• Review, as needed, requests for foreign visits and international travel requests against regulations and company procedure
• Combing export control expertise and sharp critical thinking skills to perform initial intake of new matters and inquiries, conduct outreach to individuals throughout the organization, and provide internal business clients with guidance on obtaining and maintaining trade compliance authorizations
• Ensure that internal clients receive sharp execution guidance and understand their export control responsibilities
• Provide analytical support for development and continuous improvement of the company’s trade compliance program, including policies and procedures
• Brief the company’s Board of Directors as needed on Export-related matters
• Conduct assigned compliance tasks, data calls, reporting requirements, record keeping and file management, working groups, continuous improvement projects, process and procedure development, and training
• As an ambassador of the legal team, establish a rapport and working relationship within the Legal Department and with business partners across the company
• Investigate matters of, and preparation of disclosures related to, non-compliance or potential non-compliance;
• Conduct interviews and internal investigations as needed to follow up on any information of concern found during routine discussions and reviews; and 
• Prepare draft disclosures, including analysis of issues and development of findings, conduct interviews, develop written summaries, research regulations, and prepare draft correspondence to government authorities.
• Perform additional duties as assigned

Qualifications

To be successful in this role you will have:

• A bachelor’s degree with at least 8+ years of relevant trade compliance experience.
• The ability to obtain a U.S. Security Clearance
  • U.S. Citizenship
• Have advanced experience as a trade compliance professional, an understanding of how a trade compliance function supports the business, programs and functions, advanced research, strong writing and communication skills, a high level of organization and follow-up skills, the ability to complete detail-oriented tasks and to work independently and within a team environmen
• Be a team player, proactive, self-motivated, highly organized, ability to handle shifting priorities and to communicate effectively and professionally (both orally and in writing) with internal and external customers at all levels of the organization
• Made decisions using sound judgment while complying with policies, procedures, appropriate principles and applicable laws and regulations
• Analyzed, evaluated, developed, and implemented processes and procedures within budget and adhere to time requirements and schedule
• Exercised discretion and independent judgment in the performance of duties and tasks assigned under delegation
• A thorough understanding of the ITAR, sufficient to act independently as an Empowered Official
• Proficiency with Microsoft products, including Word, Excel, and SharePoint
• Experience drafting export license applications and requests for use of license exemptions and exceptions in the context of government support work.
• Experience keeping, maintaining, and auditing trade compliance records in accordance with regulatory requirements
• Experience in developing and conducting export training
• Working knowledge and experience with Customs Brokerage and Freight Forwarding, Free Trade Agreements, special duty programs and duty-free eligibility
• Excellent written and oral communication skills, and the analytical skill to break down complex matters and summarize them quickly and easily to more senior personnel
• Skills and experience in building and refining internal processes and procedures to reduce unnecessary work
• Ability to develop relationships with individuals in key regulatory agencies

Additional desired experience and skills:

• 10+ years of relevant trade compliance experience
• Experience with government contracts
• Experience as a senior trade compliance expert for a defense company with either (a) at least 4,000 employees or more, or (b) at least $500M in annual revenue or more
• Experience as an Empowered Official
• Experience with DECCS and CBP’s ACE
• Experience briefing senior executives on sensitive matters
• Experience with international global mobility issues
• Experience with internal investigations
• Experience with, or working knowledge of, how Foreign Ownership, Control or Influence (FOCI) mitigation structures affect export compliance operations
• Experience with, or working knowledge of, Canadian import and export regulations 

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].