SVP Retail Risk Business Process and Analytics Lead

The Risk Business Process and Analytics lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Play a key role in business process transformation, defining business architecture, establishing and maintaining UI/UX standards, managing and supporting project/program execution
• Analyze and redesign business processes to improve efficiency and enhance overall performance.
• Develop and maintain business transformation rules and data models, including star and snowflake schemas, to support analytical needs across the organization.
• Data Science and analytics experience such as Machine Learning and Semantic Search a plus
• Experience with Master Data Management, Meta Data Management
• Analyze and redesign business process and BI Dashboards to improve efficiency and enhance overall performance.
• Manage, support and advance analytics projects for the senior stakeholders (CROs , MDs) – understand requirements, drive demos and build book of work (selling/marketing team’s capabilities, identify business opportunities, etc.)
• Participate in preparing regular and time-sensitive ad-hoc deliverables to the regulators and senior managements, closely working with industry and regional senior portfolio managers
• Negotiate internally, often at a senior level to define the book of work and prioritization of resources in case of multiple conflicting projects
• Keep Retail Risk CAO leadership and key partners across 1st & 2nd LOD abreast of the status for committed deliverables
• Work with Retail Risk CAO leadership to support the People, Process and Execution strategy as well as the Communication strategy for the department
• Challenge/support the team on technical/coding, as needed.
• Identify opportunities and design/drive process improvements.
• Responsible to a degree for technical strategy and target technology landscape for risk analytics and BI toolset

Qualifications:

• Proven interpersonal skills including team or project management, running Committees, and communicating at all levels of the organization. Ability to influence senior stakeholders including CROs and MDs
• Superior communication, presentation, articulation, and negotiation skills
• Strong technical, analytical, and process improvement knowledge
• Strong technical, analytical, and process improvement knowledge
• Robust business acumen, critical thinking, and problem-solving abilities. Ability to convert tech data to meaningful business insights.
• 10+ years of experience preferred in a mix of the following functions: process design and management, risk management and oversight, strategic consulting, or policy and risk framework
• Experience in Banking / Financial Institution is preferred
• Experience in managing complex projects with diverse stakeholder groups
• Excellent judgment and independent decision-making ability

Education:

• Bachelor’s/University degree, Master’s degree preferred

------------------------------------------------------

Job Family Group:

Risk Management

------------------------------------------------------

Job Family:

Risk Framework and Policy

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Irving Texas United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$156,160.00 - $234,240.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

May 22, 2025

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.