Position responsibilities:

• Collaborate with industry leaders, pod leaders, engagement managers, and project leads to assess staffing needs and project requirements.  
• Support the strategic movement of work to offshore resources while maintaining quality and efficiency.
• Maintain an accurate understanding of team members’ skills, expertise, and capacity to facilitate efficient resource allocation   
• Coordinate staffing assignments for client engagements, projects, and initiatives, ensuring alignment with business priorities and client expectations.  
• Monitor project timelines, workloads, and resource utilization to identify potential resource conflicts or capacity constraints.  
• Embrace an Agile mindset to adapt to changing priorities, client demands, and project requirements effectively
• Proactively address resource allocation challenges by recommending adjustments, realignments, or additional staffing resources as needed.
• Track and analyze key performance indicators (KPIs) related to resource management, project delivery, and client satisfaction.
•  Implement best practices, policies, and procedures related to workforce management, project delivery, and client satisfaction.
• Develop and maintain relationships with client service personnel and leverage these relationships to maximize change management partnership opportunities.
• Demonstrate the ability to negotiate timelines, priorities, and staffing assignments to achieve optimal outcomes for both clients and the team.

Qualifications:

• Bachelor’s degree in business administration, Accounting, Human Resources, or a related field preferred. Professional certification (e.g., RMCP, PMP, SHRM-CP) is a plus.  
• Minimum of 5-7 years of work experience in resource management, data management, and workforce planning, preferably within a professional services firm or accounting environment.  
• Strong analytical skills and the ability to interpret data, trends, and workforce metrics.  
• Excellent communication, interpersonal, time-management, and problem-solving skills.  
• Proficiency in Power BI, resource management tools, and Microsoft Office Suite.  
• Strong business acumen and ability to effectively collaborate with diverse personalities and stakeholders across all levels of the organization. 
• A collaborative and team-oriented approach with a commitment to fostering a positive and inclusive work culture  
• Ability to thrive in a fast-paced, deadline-driven environment and effectively prioritize competing demands.