Strategic Solutions Manager

🍊Our mission 

All new medicines need to undergo clinical trials to show they’re safe and effective. But today’s clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments. 

Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We’re still a young company, but we’ve already had a big impact. Since founding the company in March 2021 we’ve helped run over 80 clinical trials involving tens of thousands of patients, with a customer NPS of 100.

We recently raised a $18m Series A round from some great investors including Creandum, Peter Thiel and Firstminute to power the next stage of our growth. 

🍊About you 

We’d like to hear from you if…

• You have a Bachelor’s Degree in the life sciences or a related field

• You bring 3+ years direct experience in Phase I - IV clinical trials in either a clinical operations or a proposals & pricing role 

• Medical and scientific knowledge required

• You’ve spent 3+ years in an external-facing role leading or as a significant contributor to interactions with industry professionals/executives

• You have a track record of top performance and consistently meeting/exceeding goals

• You’re a fast learner and comfortable in an ever-changing startup environment!

You belong here! If your experience and interests match with some of the above, we want you to apply. 

🍊About the role 

Responsible for developing and implementing novel, robust, and compelling solutions for execution of Lindus Health’s clinical trials services. 

The individual will lead cross-functional teams to determine go/no-go decisions for new clinical trials, responsible for creating the overall solution for a customer clinical trial, including the proposal and pricing, and positioning Lindus Health as the obvious choice for running a given clinical trial. 

This role would also be responsible for driving deals through the sales lifecycle, ensuring that deliverables are met within determined timeframes. Working in lock-step with the Business Development leads, and demonstrating technical expertise and understanding of the Lindus Health’s offerings, the individual will help drive new sales and play a significant role in establishing productive relationships with customers. 

This position is a critical contributor to Lindus Health’s commercial team to help ensure the achievement of commercial bookings goals that align with broader Lindus Health’s goals, objectives, and mission. Customer base will include a wide spectrum from startup Biotech/Biopharma companies to small/mid-sized Biotech/Pharma companies, all the way to large Pharmaceuticals companies. 

• You will be responsible for joining early stage customer calls to build relationships with potential customers and problem solving with them to help design a full solution for their clinical trial

• Understand a customer’s problems and clinical trial protocol/synopsis/concept, and propose creative solutions (strategies), illustrating how our all-in-once CRO services can help solve their problems 

• You will be responsible for creating the solution/proposal/budget for a customer’s clinical trial and presenting these solutions to customers with our business development team, to help win new customers/deals

• You will play a key role in shaping Lindus Health’s commercial and product strategy, feeding back insights gleaned from speaking to potential customers

• You will be responsible for preliminary identifying suitable sites and investigators to work with

• You will be responsible for managing and working with commercial vendors to obtain quotes/solutions 

• You might contribute to contract and change order creation

🍊What we offer

• Have an impact across all areas of our business and fix one of the world’s most broken industries 

• For UK candidates, you will be based out of our London office. We encourage you to spend at least 60% of your time per month (averaging 3 days a week) in the office and the remaining time at home.

• For US candidates, this role is fully remote

• Competitive salary, plus meaningful stock options

• Unlimited holidays; everyone is encouraged to take off at least 28 days each year

• Enhanced Parental Leave- 12 weeks full pay

• Health & wellbeing - cashback scheme with Medicash (unlimited virtual GP appointments, medical, dental, optician, physio, mental health + more!) (for UK candidates)

• Gympass membership; flexible access to gyms, studios, classes and wellness apps

• Company away days - this year we went to Nashville!

• Up to $2000 or £1000 per year towards courses and development

• A new laptop as your main workstation

🍊Our hiring process

• Initial interview with Gina (Talent Partner) to present the company mission and answer any of your questions (15-30 minutes)

• Second meeting with Vanessa (VP, Solutions) (30 minutes)

• Functional exercise,  a take-home exercise to understand how you’d approach specific challenges in the role

• Functional interview with Vanessa, Meri (Co-founder), + one team member (60 minutes)

• Culture and values interview with 2 founding team members (45 minutes) Michael (Co-founder) and Vanessa. We also use standardised testing as a complement to our final values interviews.